| Subject | Date Asked | Expert |
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| Bulk Sales to Convenience Stores | 9/6/2008 | Jim Gawley |
Q: I produce a condiment which I would like to sell to convenience stores, but an unsure how to price ...
A: Jacqui, I am not sure about this. Markups vary by product line. The National Assoc. of C-stores may ...
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| details on retailer in the US | 8/11/2008 | Jim Gawley |
Q: 1.I would like to know the sales amount and how many units per companies (wholesale ...
A: You can find some of this information for sale from Chain Store Guides at http://www.csgis.com/ They ...
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| What's KRA, KPA and KPI? | 6/8/2008 | Jerry Pinney |
Q: I am making the KRAs, KPAs, KPIs for HR department, but i don't know well about it. Please hepl me, ...
A: Key Result Areas (KRA}Are your primary job responsibilities. Could be sales, profits, new customers, ...
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| Customer service - employee behaviour | 5/22/2008 | Jerry Pinney |
Q: I am trying to find examples of employee behaviour rules in US convenience store or "express ...
A: Yuri, I do not have any first hand knowledge or am I aware of any research in this area. If any ...
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| distribution | 3/24/2008 | Jim Gawley |
Q: I imagine most established food processors have their own routes and trucks that replenish store ...
A: Craig, Some good resources to help you for q1 can be found at http://www.narms.com For q3 I would ...
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| distribution | 3/24/2008 | Jerry Pinney |
Q: I imagine most established food processors have their own routes and trucks that replenish store ...
A: Craig, This is not an easy question. Let me share some thoughts. Food distribution is regional and ...
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| grocery education | 8/20/2007 | Jerry Pinney |
Q: I am in the process of buying a small grocery store/gas station in a small town. I am interested in ...
A: I would suggest you contact the National Association of Convenience Stores @ ...
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| Non food brokers hispanic market | 8/15/2007 | Jerry Pinney |
Q: We are a USA company that has dealt with marketing in Latinamerica for the past 25 years. Now we ...
A: Not sure I can be real helpful, but here are a few suggestions. Here are three trade associations ...
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| Marketing to smaller store chins | 7/18/2007 | Jerry Pinney |
Q: Jerry I just got hired by a bottled water company and am trying to secure distributors that sell to ...
A: Go to the smaller stores that you want to distribute to and ask them who they are being served by. ...
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| Communicating to customers | 7/11/2007 | Jerry Pinney |
Q: What are the best methods of communicating about our expertise to our customers? Sure we have lots ...
A: Make sure you ask each customer at least one question. Asking good questions indicates that you ...
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| KPI for Medium Supermarket | 6/15/2007 | Jerry Pinney |
Q: Wahat do you think the most fit KPI for medium supermarket and how we design and implement the KPI? ...
A: Other are two things that are necessary for success. PROCESS & TRAINING. The first step is to ...
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| KPI for Medium Supermarket | 6/14/2007 | Jerry Pinney |
Q: Wahat do you think the most fit KPI for medium supermarket and how we design and implement the KPI?
A: KPI's would be Sales, Customer Count, Average sales per Customer, Dept. Contribution (Sales X Gross ...
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| need to increase inpulse sales | 5/28/2007 | Jerry Pinney |
Q: I am a Deli/Bakery Combo manager in a supermarket, and I am looking for ways of course to increase ...
A: Have conversations with at least 20 customers each day. Find out what they want by asking them good ...
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| Trader Joe's corporate exec biographies | 5/24/2007 | Jerry Pinney |
Q: 3rd year law student here and my class is "hypothetically" taking a private company public. The ...
A: FMI has a library. I would try to contact the Library via phone and ask for assistance. If you can ...
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| Supermarket growth strategies | 3/26/2007 | Jim Gawley |
Q: Do most major food retailers (Wal-mart, Kroger, Safeway, Albertsons, etc.) franchise new store ...
A: Adrian, Most of the major retailers open corporate stores. The largest franchisor of supermarkets ...
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| Convenience store | 11/8/2006 | Jerry Pinney |
Q: Are there franchise fees associated with opening an Exxon station? If so, how much do they run and ...
A: I am sure that there are franchise fees and ongoing fees to be part of the Exxon system. Specifics ...
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| Do alcohol sales spike over the holidays? | 10/20/2006 | Jim Gawley |
Q: Does anyone know whether alcohol sales and/or consumption spike between thanksgiving and new year, ...
A: Tom, They do increase at both retail and restaurants. You can get figures from AC Nielsen ...
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| Convenience retail | 8/31/2006 | Jim Gawley |
Q: I am looking for a good definition for Convenience retail (especially petrol station convenience ...
A: You can find a great resource on different retail formats from Willard Bishop consulting at ...
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| company analysis | 6/19/2006 | Jerry Pinney |
Q: Has Lowes expanded internationally? if so, what is its largest international market? What is the ...
A: Lowes is not in the Supermarket or convience store business. I do not follow them or their ...
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| supermarkets | 6/1/2006 | Jim Gawley |
Q: I'm doing a detailed report on customer service in the food industry directly focusing on the meat ...
A: If you are specifically looking at the meat department of supermarkets, the biggest issue revolves ...
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| FORMING ALLIANCES TO SELL A NEW PRODUCT | 5/20/2006 | Jerry Pinney |
Q: I have a new type of clothes iron i have patented that has clear performance advantage over anything ...
A: Akhter, I would suggest that you contact the General Merchandisers Distributor Council ...
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| prices | 12/28/2005 | Alan Smith |
Q: why do all retailers have their prices ending with 99p ie £6.99 £8.99 should they round it to ...
A: Because studies have shown that the appearance of a smaller price results in more sales. It's why ...
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| Selling Price | 2/1/2005 | Jerry Pinney |
Q: I would just like to know in detail how the selling price is calculated using the average cost ...
A: Joel, Not an easy question. Pricing is a very personal thing to most organazations/individuals. In ...
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| fashion | 12/27/2004 | Jim Gawley |
Q: what do u think are the key issues to affect the retail industry in the next 5 years? thank you
A: I can only comment on the food industry: 1. Obesity issues - consumers are more concerned than ever ...
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| fashion | 12/27/2004 | Jerry Pinney |
Q: what do u think are the key issues to affect the retail industry in the next 5 years? thank you
A: Not sure why you are asking for input from the Supermarket Industry regarding the Fashion Industry, ...
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| bringing product to retail | 11/7/2004 | Jerry Pinney |
Q: I have a unique product which I've sold succesfully in the B2B market, and would like to take it ...
A: The process of interviewing and hireing a broker is an important process. You will learn about ...
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| Mechandising | 9/6/2004 | Jerry Pinney |
Q: I am looking for a 3-4 weeks of course by a recognised institute perferably supported/approved by a ...
A: There are three schools that have very good Food Marketing Schools. Western Michigan www.wmich.edu ...
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| grocery shopping in Nova Scotia | 5/24/2004 | Al McClain |
Q: I have checked out the site that Al McClain gave for this question but cannot locate the pull down ...
A: MapBlast has changed hands since my response in 2001, but it is still useful. Here are the two ...
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| Customer Service & gas stations | 5/19/2004 | Jerry Pinney |
Q: I'm doing a presentation in Customer Relations for college, and the subject is: Gas Stations and how ...
A: This not a wow subject, so it is hard to come up with a wow approach. The customer has not changed ...
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| Customer Service & gas stations | 5/18/2004 | Jerry Pinney |
Q: I'm doing a presentation in Customer Relations for college, and the subject is: Gas Stations and how ...
A: Are you trying to use Gas Stations as an example of good Customer Service or an example of bad ...
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| retail | 5/30/2003 | Alan Smith |
Q: What is a co-op?
A: The normal definition of a "co-op" is an organization or company that retailers (generally ...
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| 99 cents stores | 2/4/2002 | Al McClain |
Q: i dont know weather you can help me. I am planing to open up a 99 cents store, do you know where ...
A: Asif, There is a website called farcountries.com, where I believe you can buy a number of low ...
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| 99 cents stores | 2/4/2002 | Jerry Pinney |
Q: i dont know weather you can help me. I am planing to open up a 99 cents store, do you know where ...
A: Please let me know what part of the world you are planning to open your store. I do not know of any ...
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| grocery shopping in Nova Scotia | 8/24/2001 | Al McClain |
Q: Hope this does not seem too silly but we are renting a cottage in Peggy's Cove for 2 weeks in ...
A: Ann/Jim Sorry for the delayed response to your question. The site was down when I tried to reply ...
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| Display / Stand Design | 5/26/2001 | Al McClain |
Q: I'm doin' a reasearch on what are the needs / parameters in designing stands / displays for the ...
A: You could try these options: Go to www.ideabeat.com and use the search engine at the top of the ...
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| Key success factors in supermarket industry | 1/19/2001 | Al McClain |
Q: What to you see as the critical success factors for success in the supermarket industry in the 'new ...
A: Carolyn, Thanks for your question. Although I am not an expert on the Australian market, I can ...
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| Supermarket coupon/direct mktg industry | 11/27/2000 | Jim Gawley |
Q: Where can I find reliable information on the consumer products / supermarket advertising / ...
A: NCH provides an annual report on coupon distribution & redemption. You can view a press release ...
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