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About Jerry Pinney
(Top Expert on this page)

Expertise
Merchandising, Building Strategic Alliances with Suppliers, Strategic Planning,Customer Service and Community Involvement are areas that I have a lot of expierence.

Experience

Past/Present clients
FMI, FDI, PLMA, IGA

   

You are here:  Experts > Industry > Retail Industry > Supermarkets/Convenience Stores

SubjectDate AskedExpert

Bulk Sales to Convenience Stores9/6/2008Jim Gawley
  Q: I produce a condiment which I would like to sell to convenience stores, but an unsure how to price ...
  A: Jacqui, I am not sure about this. Markups vary by product line. The National Assoc. of C-stores may ...
details on retailer in the US8/11/2008Jim Gawley
  Q: 1.I would like to know the sales amount and how many units per companies (wholesale ...
  A: You can find some of this information for sale from Chain Store Guides at http://www.csgis.com/ They ...
What's KRA, KPA and KPI?6/8/2008Jerry Pinney
  Q: I am making the KRAs, KPAs, KPIs for HR department, but i don't know well about it. Please hepl me, ...
  A: Key Result Areas (KRA}Are your primary job responsibilities. Could be sales, profits, new customers, ...
Customer service - employee behaviour5/22/2008Jerry Pinney
  Q: I am trying to find examples of employee behaviour rules in US convenience store or "express ...
  A: Yuri, I do not have any first hand knowledge or am I aware of any research in this area. If any ...
distribution3/24/2008Jim Gawley
  Q: I imagine most established food processors have their own routes and trucks that replenish store ...
  A: Craig, Some good resources to help you for q1 can be found at http://www.narms.com For q3 I would ...
distribution3/24/2008Jerry Pinney
  Q: I imagine most established food processors have their own routes and trucks that replenish store ...
  A: Craig, This is not an easy question. Let me share some thoughts. Food distribution is regional and ...
grocery education8/20/2007Jerry Pinney
  Q: I am in the process of buying a small grocery store/gas station in a small town. I am interested in ...
  A: I would suggest you contact the National Association of Convenience Stores @ ...
Non food brokers hispanic market8/15/2007Jerry Pinney
  Q: We are a USA company that has dealt with marketing in Latinamerica for the past 25 years. Now we ...
  A: Not sure I can be real helpful, but here are a few suggestions. Here are three trade associations ...
Marketing to smaller store chins7/18/2007Jerry Pinney
  Q: Jerry I just got hired by a bottled water company and am trying to secure distributors that sell to ...
  A: Go to the smaller stores that you want to distribute to and ask them who they are being served by. ...
Communicating to customers7/11/2007Jerry Pinney
  Q: What are the best methods of communicating about our expertise to our customers? Sure we have lots ...
  A: Make sure you ask each customer at least one question. Asking good questions indicates that you ...
KPI for Medium Supermarket6/15/2007Jerry Pinney
  Q: Wahat do you think the most fit KPI for medium supermarket and how we design and implement the KPI? ...
  A: Other are two things that are necessary for success. PROCESS & TRAINING. The first step is to ...
KPI for Medium Supermarket6/14/2007Jerry Pinney
  Q: Wahat do you think the most fit KPI for medium supermarket and how we design and implement the KPI?
  A: KPI's would be Sales, Customer Count, Average sales per Customer, Dept. Contribution (Sales X Gross ...
need to increase inpulse sales5/28/2007Jerry Pinney
  Q: I am a Deli/Bakery Combo manager in a supermarket, and I am looking for ways of course to increase ...
  A: Have conversations with at least 20 customers each day. Find out what they want by asking them good ...
Trader Joe's corporate exec biographies5/24/2007Jerry Pinney
  Q: 3rd year law student here and my class is "hypothetically" taking a private company public. The ...
  A: FMI has a library. I would try to contact the Library via phone and ask for assistance. If you can ...
Supermarket growth strategies3/26/2007Jim Gawley
  Q: Do most major food retailers (Wal-mart, Kroger, Safeway, Albertsons, etc.) franchise new store ...
  A: Adrian, Most of the major retailers open corporate stores. The largest franchisor of supermarkets ...
Convenience store11/8/2006Jerry Pinney
  Q: Are there franchise fees associated with opening an Exxon station? If so, how much do they run and ...
  A: I am sure that there are franchise fees and ongoing fees to be part of the Exxon system. Specifics ...
Do alcohol sales spike over the holidays?10/20/2006Jim Gawley
  Q: Does anyone know whether alcohol sales and/or consumption spike between thanksgiving and new year, ...
  A: Tom, They do increase at both retail and restaurants. You can get figures from AC Nielsen ...
Convenience retail8/31/2006Jim Gawley
  Q: I am looking for a good definition for Convenience retail (especially petrol station convenience ...
  A: You can find a great resource on different retail formats from Willard Bishop consulting at ...
company analysis6/19/2006Jerry Pinney
  Q: Has Lowes expanded internationally? if so, what is its largest international market? What is the ...
  A: Lowes is not in the Supermarket or convience store business. I do not follow them or their ...
supermarkets6/1/2006Jim Gawley
  Q: I'm doing a detailed report on customer service in the food industry directly focusing on the meat ...
  A: If you are specifically looking at the meat department of supermarkets, the biggest issue revolves ...
FORMING ALLIANCES TO SELL A NEW PRODUCT5/20/2006Jerry Pinney
  Q: I have a new type of clothes iron i have patented that has clear performance advantage over anything ...
  A: Akhter, I would suggest that you contact the General Merchandisers Distributor Council ...
prices12/28/2005Alan Smith
  Q: why do all retailers have their prices ending with 99p ie £6.99 £8.99 should they round it to ...
  A: Because studies have shown that the appearance of a smaller price results in more sales. It's why ...
Selling Price2/1/2005Jerry Pinney
  Q: I would just like to know in detail how the selling price is calculated using the average cost ...
  A: Joel, Not an easy question. Pricing is a very personal thing to most organazations/individuals. In ...
fashion12/27/2004Jim Gawley
  Q: what do u think are the key issues to affect the retail industry in the next 5 years? thank you
  A: I can only comment on the food industry: 1. Obesity issues - consumers are more concerned than ever ...
fashion12/27/2004Jerry Pinney
  Q: what do u think are the key issues to affect the retail industry in the next 5 years? thank you
  A: Not sure why you are asking for input from the Supermarket Industry regarding the Fashion Industry, ...
bringing product to retail11/7/2004Jerry Pinney
  Q: I have a unique product which I've sold succesfully in the B2B market, and would like to take it ...
  A: The process of interviewing and hireing a broker is an important process. You will learn about ...
Mechandising9/6/2004Jerry Pinney
  Q: I am looking for a 3-4 weeks of course by a recognised institute perferably supported/approved by a ...
  A: There are three schools that have very good Food Marketing Schools. Western Michigan www.wmich.edu ...
grocery shopping in Nova Scotia5/24/2004Al McClain
  Q: I have checked out the site that Al McClain gave for this question but cannot locate the pull down ...
  A: MapBlast has changed hands since my response in 2001, but it is still useful. Here are the two ...
Customer Service & gas stations5/19/2004Jerry Pinney
  Q: I'm doing a presentation in Customer Relations for college, and the subject is: Gas Stations and how ...
  A: This not a wow subject, so it is hard to come up with a wow approach. The customer has not changed ...
Customer Service & gas stations5/18/2004Jerry Pinney
  Q: I'm doing a presentation in Customer Relations for college, and the subject is: Gas Stations and how ...
  A: Are you trying to use Gas Stations as an example of good Customer Service or an example of bad ...
retail5/30/2003Alan Smith
  Q: What is a co-op?
  A: The normal definition of a "co-op" is an organization or company that retailers (generally ...
99 cents stores2/4/2002Al McClain
  Q: i dont know weather you can help me. I am planing to open up a 99 cents store, do you know where ...
  A: Asif, There is a website called farcountries.com, where I believe you can buy a number of low ...
99 cents stores2/4/2002Jerry Pinney
  Q: i dont know weather you can help me. I am planing to open up a 99 cents store, do you know where ...
  A: Please let me know what part of the world you are planning to open your store. I do not know of any ...
grocery shopping in Nova Scotia8/24/2001Al McClain
  Q: Hope this does not seem too silly but we are renting a cottage in Peggy's Cove for 2 weeks in ...
  A: Ann/Jim Sorry for the delayed response to your question. The site was down when I tried to reply ...
Display / Stand Design5/26/2001Al McClain
  Q: I'm doin' a reasearch on what are the needs / parameters in designing stands / displays for the ...
  A: You could try these options: Go to www.ideabeat.com and use the search engine at the top of the ...
Key success factors in supermarket industry1/19/2001Al McClain
  Q: What to you see as the critical success factors for success in the supermarket industry in the 'new ...
  A: Carolyn, Thanks for your question. Although I am not an expert on the Australian market, I can ...
Supermarket coupon/direct mktg industry11/27/2000Jim Gawley
  Q: Where can I find reliable information on the consumer products / supermarket advertising / ...
  A: NCH provides an annual report on coupon distribution & redemption. You can view a press release ...

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