| |
You are here: Experts > Home/Garden > Home Appliances > TV/VCR/Stereo Troubleshooting > Panasonic TC-26LX70
Expert: cleggsan
Date: 10/10/2008
Subject: Panasonic TC-26LX70
Question
Hi,
I purchased my Pansonic TC26LX70 TV about 7 mths ago. It worked fine up to a month ago when I started having problems turning it on. When the problem started the Tv would take about 20 seconds before it turned on. Now it doesn't work at all, just a light that flashes about 13 times when I click the power button and red flickering light in the back of the TV where it says audio signal out.
The TV repair man came and reset it and ran some type of test that showed everything was OK with the TV and it worked for about 9 hours and then the same problem again.(he warned me that this could happen again) Could this be caused by any other devices such as a cable box or dvd/vcr that is attached to it?I have tried unplugging it , different outlets and still the same problem. Can this tv be saved, I hate to buy a new tv after only 6 mths of usage.
Thanks,
Andrea
Answer
Yes, it could be the same problem. No, I don't think it is caused by other apparatus.
Do a reset. Unplug the power cord on the tv for at least one hour; it may take two hours. Then try it again.
If the reset does not solve the problem or if it shuts off again after a few hours, contact Panasonic again and insist they apply the warranty coverage on it.
This condition should not happen. Panasonic is a good brand and they have a good customer relation. Tell them Cleggsan told you to insist they take care of it and let me know if they don't get it repaired to your satisfaction.
C
PS: I checked the warranty on this model and it has a one year in-home warranty. So, get Panasonic going on it before the warranty expires.
FROM PANASONIC:
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer
Electronics Company or Panasonic Puerto Rico, Inc.(collectively referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at
its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor.
LCD TV CATEGORIES PARTS LABOR SERVICE
Up to 20’ (diagonal)1 (ONE) YEAR 1 (ONE) YEAR
Carry-In or Mail-in
21” (diagonal) and larger (ONE YEAR) In Home or Carry-in / Mail in
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will
be no charge for parts. You must carry-in or mail-in your product during the warranty period. If non-rechargeable
batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was
not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.
In-Home or Carry-in Service
For In-Home or Carry-In Service in the United States call 1-800-211-PANA(7262) or visit the Panasonic web Site:
http://www.panasonic.com.
Add to this Answer
Ask a Question
|
|
