TV/VCR/Stereo Troubleshooting/Memorex 32" LCD TV

Advertisement

Expert: cleggsan - 11/6/2009


Question
I want to know why my TV will turn on but no picture and it does have sound. This is the second time its happen, The first time i sent it back and they fixed it and its a year later and its doing it again, I would like a new TV or my money back for this inconvenience.

Thank you

Answer
Without the model number I can only give some general comments.

Warranty lasts one year; if it is under the one year mark they may help you again. If over one year I think they will say no deal to warranty repairs.

Memorex brand is a price leader type brand and you take some chances with reliability due to the lower manufacturing costs they must incur in order to be a price leader.

When the picture goes it is likely in the digital processing and driver board that feeds the display panel.  This is not user serviceable and if out of warranty or extended warranty the repair is likely to be quite expensive, sorry to say.  

TV/VCR/Stereo Troubleshooting

All Answers

Answers by Expert:

Ask Experts

Volunteer

cleggsan

Expertise

Consumer Electronics of all kinds. Audio, esoteric audio systems and components, video, tv. Digital equipment for consumer use. Ham radio and automotive electronics. Note: I give advice on tv repair based on general consumer electronics engineering experience but I am not engaged in actual repair of sets. MAKE SURE YOU GIVE THE MAKE AND MODEL NUMBER AND AGE OF THE SET. BE SURE TO CHECK YOUR EMAIL FOR THE RETURN ANSWER DURING THE NEXT 24 HOURS AS I TRY TO REPLY TO ALL QUESTIONS WITHIN THE SAME DAY IF NOT THE SAME HOUR.

Experience

Electrical Engineering; recording, broadcasting, design, international standards, tv and radio theory and practice.

Organizations
FELLOW of AES (Audio Engineering Society)
Senior Life Member of IEEE (Institute of Electronic and Electrical Engineers)
International Consulting Organization


Publications
IEEE Spectrum
Various Consumer Electronic publications

Education/Credentials
BSEE
MSCS
MBA

Awards and Honors
Famous Engineer for Digital Audio

©2012 About.com, a part of The New York Times Company. All rights reserved.