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About Rick Montgomery
Expertise
Most questions about 1970's-1980's audio equipment. Most 1980's -1990's VCR's and VCR combo's. Most 1980's-1990's car audio, except original equipment. I know name brand after-market such as Kenwood, Pioneer, JVC, and some Sony. I am not so good with TV's, DVD's or camcorders. I do not work on Projection TV sets at all. I also have no access to documebntation for sets outside of the United States.

Experience
Professional Electronics Technician since 1975, specializing in most audio, home, portable and car. Also all VCR's. Limited TV knowledge. No projection TV experience

Organizations
Through work, NESDA.

Publications
n/a

Education/Credentials
High School. Graduated with 2 yrs Vocational Electronics in High School.

Awards and Honors
Certificates of completion of factory training seminars for various brands

Past/Present Clients
Thousands of customers to the Service Centers I have worked for.

You are here: Experts > Home/Garden > Home Appliances > TV/VCR/Stereo Troubleshooting > Samsung HT-DM150

TV/VCR/Stereo Troubleshooting - Samsung HT-DM150

Expert: Rick Montgomery - 11/4/2009

Question
I recently purchased a 26" Dynex HD flat panel TV. I have hooked up a VCR and DVD player directly to the TV. The colour when playing VHS videos is fine. The colour on the TV is fine. The colour when playing a DVD has a blue tint almost like a film was placed on the screen. I have unplugged the power, removed the batteries from the remote yet still have the blue film on every movie. Suggestions?

Answer
Kim,
The model number you provided is not for a Dynex TV, but for a Samsung Home Theater System.
The fact that TV and VCR play normal, hints to the stronger possibility that your HTS is the defective component. You need to confirm this by hooking the HTS to a different TV, using the same HOOKUP AND CABLES, and seeing if the blue tint is still there. If it is not, then the problem is in your Dynex. If you just recently bought it, take it back immediately for in-warranty replacement. Dynex is the low-end (cheaper) house brand of Best Buy, and there is no support for them. There are no replacement parts or tech support available.
If the problem is in your Samsung HTS, I will need the serial number to determine the version, and it will involve either a software upgrade, EEPROM upgrade, or a DVD/digital processor board replacement.
regards,
Rick

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