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About Rick Montgomery
Expertise
Most questions about 1970's-1980's audio equipment. Most 1980's -1990's VCR's and VCR combo's. Most 1980's-1990's car audio, except original equipment. I know name brand after-market such as Kenwood, Pioneer, JVC, and some Sony. I am not so good with TV's, DVD's or camcorders. I do not work on Projection TV sets at all. I also have no access to documebntation for sets outside of the United States.

Experience
Professional Electronics Technician since 1975, specializing in most audio, home, portable and car. Also all VCR's. Limited TV knowledge. No projection TV experience

Organizations
Through work, NESDA.

Publications
n/a

Education/Credentials
High School. Graduated with 2 yrs Vocational Electronics in High School.

Awards and Honors
Certificates of completion of factory training seminars for various brands

Past/Present Clients
Thousands of customers to the Service Centers I have worked for.

You are here: Experts > Home/Garden > Home Appliances > TV/VCR/Stereo Troubleshooting > TV problems

TV/VCR/Stereo Troubleshooting - TV problems

Expert: Rick Montgomery - 11/9/2009

Question
I have a Sony LCD TV, model number KDF-42WE655. When I turned on the TV this morning the green light flash then the red light flashes on and off several times. I never received a picture and I have tried to reset it by unplugging it and even tried another plug. I am wondering If it is something minor that someone can talk me through or do I have to send it to a shop.

Answer
Shawnkiea,
Most likely you will need a Service Center. You have given me only half the information I need to tell you what is going on with your set. When something goes wrong in a Sony TV that either causes an incident of shutdown, or prevents the set from coming on at all, it registers in the memory, and displays a specific error code that will point to the circuit at fault. When the display cannot come up, the error code is displayed in the form of a blinking of the power LED (the red blinking light you see). It will blink a specific number of times, then pause and repeat. Check and let me know the number of blinks. Also, please give me the serial number off the back. it will be 7 digits long, all digits.
regards,
Rick

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