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About Rick Montgomery
Expertise
Most questions about 1970's-1980's audio equipment. Most 1980's -1990's VCR's and VCR combo's. Most 1980's-1990's car audio, except original equipment. I know name brand after-market such as Kenwood, Pioneer, JVC, and some Sony. I am not so good with TV's, DVD's or camcorders. I do not work on Projection TV sets at all. I also have no access to documebntation for sets outside of the United States.

Experience
Professional Electronics Technician since 1975, specializing in most audio, home, portable and car. Also all VCR's. Limited TV knowledge. No projection TV experience

Organizations
Through work, NESDA.

Publications
n/a

Education/Credentials
High School. Graduated with 2 yrs Vocational Electronics in High School.

Awards and Honors
Certificates of completion of factory training seminars for various brands

Past/Present Clients
Thousands of customers to the Service Centers I have worked for.

You are here: Experts > Home/Garden > Home Appliances > TV/VCR/Stereo Troubleshooting > black box on screen

TV/VCR/Stereo Troubleshooting - black box on screen

Expert: Rick Montgomery - 11/10/2009

Question
When ever we watch regular t.v the black box comes on and we can't figure out how to get rid of it. It's like the box that subtitles would me in. It doesn't comeon when we go past channel 13. How do I get rid of it ?

Answer
Jeanne,
It's probably a very quick, easy fix. It sounds to me like you are in one of the TEXT modes of your closed caption. I cannot tell you how to exit from that, without knowing the make and model number of your set. This is necessary for me to know which owners manual to look in for the specific information.
regards,
Rick

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