You are here:

TV/VCR/Stereo Troubleshooting/Samsung smart tv, black screen, no picture

Advertisement


Question
Samsung Smart TV
Model code UN32F5500AFXZA
Purchased 2 years and 3 months ago, 12/10/13

TV has sound but no picture. A very dimly lit picture blinks in and out exactly every 7 seconds, then blinks back to black. Before it went out completely, it would occasionally blink off completely, and then come back on within 30 seconds.

When viewing the tv from the back there’s a faint light that blinks on when the picture blinks on showing through the vents, you can see the light through the vents. The light appears at the upper left and the upper right corners of the back of the tv vents. But back lights in general are not working.

There’s blue light activity at the bottom, showing through the vents.

Shortly before the picture issue occurred, there was a noticeable ‘distortion’ on the left side of the screen, and vertically right in the middle of the left side. And there was a slight burning smell.

Here’s a ‘version’ of what the distortion looked like, it looked generally like this from what I can remember.

http://i.imgur.com/UpT6Gza.png

This is the tv with the back panel removed:
http://i.imgur.com/Dyvg7l6.png

Everything else works - sound, able to change channels, just no picture or rather no picture that stays on the screen.

Approximately how much would it cost to repair this tv by a professional? Or is it possible to find a replacement part for the defective part and install myself?

Thank you

Answer
sounds like one of the led`s in the panel is bad. it is very common. if this is the case then it really cannot be repaired without taking the panel apart. this is a lot of work and will cost more than the tv is worth.

Allan

let  me know if you need more info?

TV/VCR/Stereo Troubleshooting

All Answers


Answers by Expert:


Ask Experts

Volunteer


Allan Wainwright

Expertise

I have over 22 years of experience repairing and training technicians on how to repair TV’s, working on the phone all day with techs all over the world. I specialize in home service of Projection, DLP, LCD and plasma televisions. I can fix most issues right on the spot and I am very good at answering questions and troubleshooting on MOST makes and models. IF YOU ARE IN ORANGE PARK,FL OR JACKSONVILLE,GREENCOVE. THEN I CAN FIX YOUR TV IN YOUR HOME. CALL ME AT TV REPAIR, BIG SCREEN TV REPAIR, IN HOME SERVICE www.tvdoctor.us

Experience

In order to properly assist you, it is very important that you provide the Model number of the television and the year it was manufactured. You can find this information on the back of the TV. Please also let me know if you are trying to fix the unit or just need to know the cost for repair. If you have a digital camera, and know how to solder and use a meter, I can help you fix your unit in most cases.

Education/Credentials
I have over 22 years of experience repairing and training technicians on how to repair TV’s, working on the phone all day with techs all over the world. I specialize in home service of Projection, DLP, LCD and plasma televisions. I can fix most issues right on the spot and I am very good at answering questions and troubleshooting on MOST makes and models. IF YOU ARE IN ORANGE PARK,FL OR JACKSONVILLE,GREENCOVE. THEN I CAN FIX YOUR TV IN YOUR HOME. CALL ME AT TV REPAIR, BIG SCREEN TV REPAIR, IN HOME SERVICE www.tvdoctor.us

©2016 About.com. All rights reserved.