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TV/VCR/Stereo Troubleshooting
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About Rick Montgomery
(Top Expert on this page)

Expertise
Most questions about 1970's-1980's audio equipment. Most 1980's -1990's VCR's and VCR combo's. Most 1980's-1990's car audio, except original equipment. I know name brand after-market such as Kenwood, Pioneer, JVC, and some Sony. I am not so good with TV's, DVD's or camcorders. I do not work on Projection TV sets at all. I also have no access to documebntation for sets outside of the United States.

Experience
Professional Electronics Technician since 1975, specializing in most audio, home, portable and car. Also all VCR's. Limited TV knowledge. No projection TV experience

Organizations
Through work, NESDA.

Publications
n/a

Education/Credentials
High School. Graduated with 2 yrs Vocational Electronics in High School.

Awards and Honors
Certificates of completion of factory training seminars for various brands

Past/Present Clients
Thousands of customers to the Service Centers I have worked for.

   

You are here:  Experts > Home/Garden > Home Appliances > TV/VCR/Stereo Troubleshooting

Questions Answered By Expert  Rick Montgomery 
In Category  TV/VCR/Stereo Troubleshooting

SubjectDate Asked

RCA TV no picture, has sound.11/22/2009
  Q: I have an RCA 27'' TV and the video just goes to snow. I used to fixed this by reflowing the solder ...
  A: Joel, I don't know where to start either. You have omitted the one thing I need to provide any ...
honeywell flat screen tv11/22/2009
  Q: I have a Honeywell 42" Class 1080p Widescreen LCD HDTV, MT-HWJCT42B3AB 90 days old. was working ...
  A: Mike, I would have to say that you have a very high probability of having a power supply problem. ...
Pioneer SA 850011/21/2009
  Q: I just purchased a SA 8500 amp and hooked it up and the output sound is terrible. Really distorted ...
  A: OK Tom, This is now suggesting more of a Power Supply problem then the noisy controls I had ...
Pioneer SA 850011/21/2009
  Q: I just purchased a SA 8500 amp and hooked it up and the output sound is terrible. Really distorted ...
  A: Tom, Looks like I will need to go to my warehouse and dig through the Pioneer manuals. What you ...
dvd v460011/21/2009
  Q: Our samsung dvd-v4600 combo died last night, no lights, no channels, time etc. Tried plugging in ...
  A: Chuck, You will have to open and check it. I suspect that if the fuse is blown, it will have ...
Sony Trinitron TV Locked11/21/2009
  Q: I have a sony Trinitron TV, made in Malasia, SN 1527-194. I was away fo a job and when i got back ...
  A: Stacy-Ann, You have given me information that I cannot use. I need the model number. The model ...
Sony Trinitron TV Locked11/21/2009
  Q: I have a sony Trinitron TV, made in Malasia, SN 1527-194. I was away fo a job and when i got back ...
  A: Stacy-Ann, I would like to assist you, and probably can, but you have left off the one crucial ...
dvd v460011/21/2009
  Q: Our samsung dvd-v4600 combo died last night, no lights, no channels, time etc. Tried plugging in ...
  A: Chuck, I have had 4 of this model in my Service Center. All 4 had the suffix "C" though, and 3 of ...
Pioneer SA 850011/21/2009
  Q: I just purchased a SA 8500 amp and hooked it up and the output sound is terrible. Really distorted ...
  A: Tom, You're working on a very old amplifier. If I even still have the manual for this set, it ...
Philips television power light flashing w/no picture11/20/2009
  Q: My television is flashing 3 lights, 2 lights then one longer light then repeats again. I am getting ...
  A: Jennifer, I can not provide a specific answer. As my profile reflects, I need a specific model ...
2003 Ford Windstar VCR Entert. System11/20/2009
  Q: I just bought a used 03 Windstar. The screen works and the movie comes on but there is lines running ...
  A: Dee, You did not provide me with enough information for me to give you specific answers. As my ...
Acer LCD television11/20/2009
  Q: I have a squiggly line about 3 mm thick and about halfway down the right hand of the screen which ...
  A: Jo-Anne, Unfortunately none of the 3 Computer Companies that also make TV's, Dell, Gateway and ...
color setting in panasonic 15c tv11/20/2009
  Q: which is the best mode "PAL" or "AUTOMATIC" for panasonic 15c model? wht is function of Y,G,B,R ...
  A: Nibedita, As my profile reflects, I can only assist with questions on sets made for sale in the ...
Sony Trinitron Wega KV-27FS12011/20/2009
  Q: About two days ago my tv started turning itself off. Standby light flashes twice, then sometimes it ...
  A: Brandy, Thank you for including the model number. The one problem related to shutting off that I ...
1997 Sharp 27H-S60 27"11/19/2009
  Q: I have had this TV since new, purchased in 1997. In the last few months, it has become very static-y ...
  A: Angela, Yes, it probably is. It sounds as if you have a common problem of bad electrolytic ...
T.V. REPAIR11/19/2009
  Q: I HAVE A TOSHIBA CF32C50 TV. I HAVE 2 QUESTIONS. Q#1.PICTURE WORKS FINE..BUT ONLY IN "BLACK AND ...
  A: Dennis, The color problem intrigues me and makes me think that the color level is just turned ...
Split Screen11/19/2009
  Q: I just bought 2 ELECTROHOME, DVD PLAYER WITH VCR, MODEL NUMBER- DVC510E. BOTH MACHINES COME UP WITH ...
  A: Christina, I'm sorry, but I probably have access to only the same 32 page owners manual that you ...
Sony kv32xbr45 power supplu11/19/2009
  Q: I need a power supply for my Sony kv32xbr45. Where can I purchase one? Thanks, Chuck
  A: Chuck, I'm sorry, but I don't have good news for you. Your Power Supply module comes as a Power ...
black box on screen11/10/2009
  Q: When ever we watch regular t.v the black box comes on and we can't figure out how to get rid of it. ...
  A: Jeanne, It's probably a very quick, easy fix. It sounds to me like you are in one of the TEXT ...
No picture11/10/2009
  Q: I think i have all the right cables hooked up and I have sound but no picture. The cables are ...
  A: Brett, I can't advise you without some information on what you are trying to hook up, and if any ...
problem with the tv11/10/2009
  Q: I have a hitachi tv that i think is a projector screen, and when you turn it off, the cooling fan ...
  A: Gabe, I cannot give you a definitive answer because you have left out the one thing I need to do ...
TV problems11/9/2009
  Q: I have a Sony LCD TV, model number KDF-42WE655. When I turned on the TV this morning the green light ...
  A: Shawnkiea, OK, 3 blinks in this model is an error that the lamp cover is not activating the lamp ...
JVC HR-S4700 VCR REPAIR11/9/2009
  Q: Rick, Thankyou for all the info you have supplied to me concerning the JVC HR-S4700 machine that I ...
  A: Rod, I do not understand your terminology with "lever off the old pulley belt". I am familiar ...
vizio gone bad how to fix11/9/2009
  Q: I have a vw26lhdtv20f Vizio that has died , I think I need a main board where can i buy one cheap or ...
  A: Gary, I contacted my Vizio tech rep, and he advised that he would start with the power supply, ...
TV problems11/9/2009
  Q: I have a Sony LCD TV, model number KDF-42WE655. When I turned on the TV this morning the green light ...
  A: Shawnkiea, Most likely you will need a Service Center. You have given me only half the ...
CROSLEY CP544011/9/2009
  Q: I NEED TO REPLACE THE 2 FRONT SCREENS ON MY CROSLEY 56" TV. IT IS A 1996 MODEL. IS IT POSSIBLE TO ...
  A: Jason, As my profile reflects, I do not work on projection TV's at all, and therefore don not ...
polaroid tv set troubleshooting11/9/2009
  Q: The polaroid tv set bought 2 years ago has recently started to make a high-pitched sound and no ...
  A: Doris, This is usually an easy repair involving 2 1000 MFD electrolytic capacitors that vent due ...
vizio gone bad how to fix11/8/2009
  Q: I have a vw26lhdtv20f Vizio that has died , I think I need a main board where can i buy one cheap or ...
  A: Gary, All I do is offer assistance. I do not have parts to sell you. You are on your own so far ...
sony wide screen11/8/2009
  Q: What is causing an arc of blue green red lines on the screen all the time? THe lines start out from ...
  A: Lou, I have explained what the problem is, but without knowing what components are needed for ...
remote control of a Quasar VH-434-K11/8/2009
  Q: I have a Quasar VCR (model number: VH-434-K) and the remote control seem broken (I can not use the ...
  A: Nada, The original Panasonic/Quasar remote control for your VCR has long since been discontinued, ...
vizio gone bad how to fix11/8/2009
  Q: I have a vw26lhdtv20f Vizio that has died , I think I need a main board where can i buy one cheap or ...
  A: Gary, You actually have 3 possibilities. The Main Board is one, but usually if the Main Board is ...
Sanyo 37 1/2 inch11/8/2009
  Q: I have a 37 1/2 inch Sanyo. It was working great and lightening hit somewhere close to my house, did ...
  A: Ginger, Lightning damage, power surge damage, and physical damage are the 3 most difficult types ...
Toshiba 51H84 followup11/8/2009
  Q: But, does the thumping sound stop when the volume is reduced to zero? IF NO: The problem may be ...
  A: Lee, I wish you had followed up with me from the original question. I was unable to locate it in ...
mitsubishi cs-3530311/8/2009
  Q: I have a mitsubishi cs-35303 1995 era 36 inch and all at once the picture turned red and a soft or ...
  A: Mike, I hope your experience with your Service Center is a good one. I want you to evaluate the ...
Toshiba TV11/8/2009
  Q: I have a Toshiba 61A61 projection TV thats about 8 years old. It will not respond to any remote. I ...
  A: John, As my profile reflects, I do not work on projection TV's, but I may be able to advise you ...
mitsubishi cs-3530311/7/2009
  Q: I have a mitsubishi cs-35303 1995 era 36 inch and all at once the picture turned red and a soft or ...
  A: Mike, This will either be a picture tube or a picture tube drive circuit. It will require ...
sony wide screen11/7/2009
  Q: What is causing an arc of blue green red lines on the screen all the time? THe lines start out from ...
  A: Lou, As my profile reflects, I do not work on projection TV's. However, the problem you are ...
Sony Trinitron picture went black11/7/2009
  Q: My 1998 Trinitron, KV-27V22, went black. Occasionally when you turn it on, the picture will come on ...
  A: Dave, A word of advice/caution. IF you have the means, TRY resoldering the IC BEFORE you replace ...
sharp tv repair11/7/2009
  Q: I have a 1999 sharp, the model # is 13VT-L100. It only gets 20 channels of the 70 that i should get. ...
  A: Harry, I will need more information in order to help you. What is your signal source (cable, ...
Power supply replacment11/6/2009
  Q: I TOOK MY 50'' PLASMA TO A REPAIR SHOP AND THEY SAID MY POWER SUPPLY WAS BOD.THEY CHARGE ME AROUND ...
  A: Ivan, Let me begin by thanking you for supplying the model number AND power supply part number. I ...
digital converter box11/6/2009
  Q: i have an extra tv not hooked up to to my dish network. if i buy a digital converter box: 1. Are ...
  A: The digital converter boxes come in more types than most people realize. Allow me to answer your ...
Sony Trinitron picture went black11/6/2009
  Q: My 1998 Trinitron, KV-27V22, went black. Occasionally when you turn it on, the picture will come on ...
  A: Dave, let me begin by thanking you for supplying the model number. I wish every inquiry had it ...
wrong fuse in a TV11/6/2009
  Q: I have a 40 inch lcd Sanyo tv. The tv had a faultly power circit when it was returned from the ...
  A: Liam, I would like to help you, but as my profile reflects, I only have access to models sold ...
static11/6/2009
  Q: What can i do to stop the static in my stereo speakers ,when i turn the volume up?.....*pioneer ...
  A: Well that depends on some specifics that you did not provide. Is the static a constant that appears ...
panasonic tv/vcr model pv-m204311/6/2009
  Q: I was just given a 1994 panasonic tv/vcr model pv-m2043. The remote has been lost. I bought a ...
  A: Ronald, You STILL have not told me if the set is working properly except for the remote control, ...
sony audio/video control center11/5/2009
  Q: rick, i have a sony audio/video center str-d915. was using it as normal and suddenly all sound ...
  A: Wind, You have a somewhat older Sony Receiver. I would suspect that your main 8 amp fuses are ...
panasonic tv/vcr model pv-m204311/5/2009
  Q: I was just given a 1994 panasonic tv/vcr model pv-m2043. The remote has been lost. I bought a ...
  A: Ronald, I'm not sure if you have more than one problem or not. The green power LED is supposed to ...
Rolling line on tv screen11/5/2009
  Q: I have a Panasonic model CT-27D11DE which I bought new in December 2001. Lately a line rolls up ...
  A: Mike, YES, contact your cable provider for several reasons. First, because of the results of the ...
Samsung HT-DM15011/4/2009
  Q: I recently purchased a 26" Dynex HD flat panel TV. I have hooked up a VCR and DVD player directly ...
  A: Kim, The model number you provided is not for a Dynex TV, but for a Samsung Home Theater System. ...
Philips 9p5544c102 solid green power led but no audio/video11/4/2009
  Q: I'm sorry to ask another TV related question. Perhaps you can point me in the right direction. I ...
  A: Scott, I'm sorry, but I just don't work on projection TV's at all. Any advice I have given has ...
Rolling line on tv screen11/4/2009
  Q: I have a Panasonic model CT-27D11DE which I bought new in December 2001. Lately a line rolls up ...
  A: Mike, It's too bad that you don't have the equipment or technical knowledge. This sounds like ...
Rolling line on tv screen11/3/2009
  Q: I have a Panasonic model CT-27D11DE which I bought new in December 2001. Lately a line rolls up ...
  A: Mike, I will need a little more specific information from you before I can begin to advise you. ...
Mitsubishi WD-62525 Screen11/3/2009
  Q: I have a Mitsubishi WD-62525 62" Screen TV and while playing Wii, the Wii remote slipped out of my ...
  A: Brittany, I'm sorry, but the outer screen, or Fresnil Screen, part # 491P173020 has been ...
Hitachi TV11/3/2009
  Q: I have a 50" Hitachi Plasma TV model 50V500 and when I turn it on it cuts off and the temp light ...
  A: Alan, You are mistaken. All Hitachi Plasma TV's have a model number that begins with "P". Your ...
Sanyo CLT1554 LCD TV11/3/2009
  Q: Our TV just keeps turning off and on, it will not stay on, any suggestions? Thanks
  A: Chris, This is a discontinued model. It was primarily sold at Walmart for under $200 and has only ...
VCR/DVD player11/3/2009
  Q: I have a Zenith Model XBV713 DVD player & Video Cassette recorder. I purchased it November 2007. ...
  A: Karen, I have not seen this model in our Service Center, but normally when a tape runs fast, it ...
no video just audio11/3/2009
  Q: I have elderly relatives with a older 32"flat screen (large tv not lcd or plasma)and the video quit ...
  A: Marg, I would like to try to help you, but you have omitted the one thing that I would need in ...
volume control knob11/3/2009
  Q: when i turn the volume up it seems to just go from 48 to 50 and wont go down or up and when it does ...
  A: Shane, I would like to help you, but you have given absolutely nothing to go on. I would have to ...
Philips 60pp920217f11/2/2009
  Q: My husband and I just got this tv from a neighbor, but we were told a bulb went out. The problem is ...
  A: Tiffany, Yes, STK392-120 are the convergence drive IC's in your set. If you attempt this ...
Sanyo Tv11/2/2009
  Q: I can not get sound on DP26649 model. I have only had this tv since June. the volum reads on ...
  A: Linda, I am not convinced that you have a problem with the TV. That is why I asked you if ...
zenith tv11/2/2009
  Q: model B27A76R 2003 TV standard tube tv on swivel. I broke of the coaxial input cable jack on back ...
  A: Mark, You have made 2 mistakes. The first was trying to resolder the RF connector. Zenith tuners ...
Hitachi 46" rear projection TV11/2/2009
  Q: I have a 6 year old 46" rear projection Hitachi model 46FS500 that was working fine and suddenly ...
  A: Doryta, As my profile reflects, I do not work on projection TV's, but I do know what is going on ...
Sony kv-27s42 tv11/2/2009
  Q: standby lite on front of unit flashes 4 times and then repeats. TV does not turn on. This is a Sony ...
  A: Robert, The 4 blink error code refers to a loss of vertical deflection. The failure could have ...
Philips 60pp920217f11/2/2009
  Q: My husband and I just got this tv from a neighbor, but we were told a bulb went out. The problem is ...
  A: Tiffany, Let me start by reminding you that this is a projection TV, and as I stated in my ...
DVD/VCR combo, VCR works, DVD doesn't11/2/2009
  Q: I hope you will be able to help me with this. I have a venturer Rts2628v. It's a DVD VCR combo, and ...
  A: Kat, Venturer is a very low end brand. It is not supported with parts or service information. But ...
Sansui VRDVD4000B11/2/2009
  Q: I have lost the remote to this unit. How can i control the menu from the front panel. I am trying ...
  A: Donna, You can't. You will have to have the remote control. There is a replacement on ...
Sony Projection Television11/1/2009
  Q: I have a Sony Projection TV, that has Flash Focus and Convergence features. Unfortunately, Sunday my ...
  A: Florence, Although as my profile reflects, I do not work on projection TV's at all, but yes, I do ...
muffled sound on one cannel on amp11/1/2009
  Q: I have a sansu AU-717 amp that I've noticed now that one side the sound comes out muffled at all ...
  A: Julio, You are correct about the age, and Sansui has been out of business since the early '90's. ...
vcr dvd player11/1/2009
  Q: Just got Mitsubishi 52' tv HD1080 and tv is on but cant get vcr dvd player to work
  A: Dawn, I would like to help you, but you have given me nothing to look into. First, if you feel ...
CC10/31/2009
  Q: I cant get rid of closecaption on my tv,any ideas? ANSWER: Bill, There is an excellent ...
  A: Bill, I could find nothing under the model you specified, but looking at variations of the model ...
CC10/31/2009
  Q: I cant get rid of closecaption on my tv,any ideas?
  A: Bill, There is an excellent possibility that I can help you, but there are at least as many ...
Panasonic CT-36HX41 turning set on problem10/31/2009
  Q: when powering Panasonic CT-36HX41 set on, the set will immediately turn off again.........thank you.
  A: Karin, I have seen multiple failures of the Horizontal Output Transistor, and Flyback Transformer ...
philips model #42pf7321d3710/30/2009
  Q: our television had been working fine until today....we tried to turn it on and the green light came ...
  A: Kelly, No, unfortunately not. In today's Plasma TV's such as yours, once you reach a condition in ...
crackling / tracking sound on left and right audio10/29/2009
  Q: Rick, I am using a JVC HR-S4700 SVHS VCR which works great with JVC SVHS PRO E240 Tapes. Last ...
  A: Rod, As I told you in my last reply, I am out of suggestions for you without having the VCR in ...
Sanyo Tv10/29/2009
  Q: I can not get sound on DP26649 model. I have only had this tv since June. the volum reads on ...
  A: Linda, The DP26649 has A/V inputs. Do you have audio with a DVD or video game? Have you ever used ...
Kenwood Eleven10/29/2009
  Q: I have a Kenwood Eleven receiver. When in MONO mode, audio is heard in both the left and right ...
  A: Kent, You will have to scrounge. Find a scrap unit that is a similar model. I would have been ...
Panasonic 25" TV picture problem10/29/2009
  Q: I have a Panasonic 25" TV about 7years old (bought new back in 2002). Some 6months ago, I ...
  A: Martin, I can't provide you with specifics because you did not provide me with a model number to ...
Kenwood Eleven10/29/2009
  Q: I have a Kenwood Eleven receiver. When in MONO mode, audio is heard in both the left and right ...
  A: Kent, I'm the only one around for about 120 miles that still works on these. I love the old ...
apex rear projection tv10/28/2009
  Q: leaving our TV on with no picture by accident our TV now displays a double image in blue and ...
  A: From your description, you do have a convergence problem. In your set you have 3 picture tubes, red, ...
AV numbers sorting?10/28/2009
  Q: I will get straight to the point if that's ok. I have a 1 year old Sony 40" LCD TV, yesterday I ...
  A: Don, I have read through your question several times, and am just not totally clear about your ...
Quasar tv/vcr combo model VV-1318W10/28/2009
  Q: My tv has a huge black screen covering the picture. When I change the channel it does not appear ...
  A: Rest easy, I think you just have the set in CLOSED CAPTION TEXT MODE. Get your remote control, turn ...
Panasonic 37" plasma tv, no sound10/28/2009
  Q: Rick- I have a Panasonic 37" plasma tv, a couple of years old. Was working fine, then all of a ...
  A: Eric, Limited help. You did not provide me with a model number to do specific research. I would ...
storing tv10/27/2009
  Q: I work at a storage place in Wisconsin and customers always ask if it safe to store their big screen ...
  A: Nancy, It is less unsafe. Climate controlled means that there is less variation and less ...
toshiba 36A4110/27/2009
  Q: My TV appears to be almost black and white, I have shades of blue and yellow. What could be the ...
  A: Ron, I was looking for a few answers that were different then what you came back to me with. I ...
storing tv10/27/2009
  Q: I work at a storage place in Wisconsin and customers always ask if it safe to store their big screen ...
  A: Nancy, I can't thank you enough for asking this question. I see far too many sets that I have to ...
pioneer receiver sx-53510/27/2009
  Q: I have a pioneer receiver sx-535 which on both speaker channels A and B the left channel is making a ...
  A: Joe, This receiver dates back to the '70's. It is one of Pioneer's low power receivers, but being ...
Zennith tv bright white line horizontally across center10/27/2009
  Q: I have a 42" zennith television, there was a loud pop outside and then the power shut off for the ...
  A: Dean, A bright horizontal line across the screen means you have lost vertical deflection. To ...
crackling / tracking sound on left and right audio10/26/2009
  Q: Rick, I am using a JVC HR-S4700 SVHS VCR which works great with JVC SVHS PRO E240 Tapes. Last ...
  A: Rod, With regard to the audio fading in after 20 minutes, this will either be a power supply ...
Yamaha HTR-5750 Remote control10/26/2009
  Q: I'm just finishing setting up a home theatre and matched my Yamaha receiver with a new Pioneer Elite ...
  A: Dave, Lets take it one step at a time. First, lets assure your remote control is putting out a ...
SV 2000 video cassette recorder / dvd player10/26/2009
  Q: My problem is that when I put a DVD in it won't play. On the TV screen it shows the DVD icon with ...
  A: Craig, The SV2000 is a low end Funai made combo, sold primarily at Walmart. The X indicates that ...
toshiba 36A4110/26/2009
  Q: My TV appears to be almost black and white, I have shades of blue and yellow. What could be the ...
  A: Ron, The color combination does not make sense to me. You have a 3-gun picture tube, one for each ...
VCR goes black and white10/26/2009
  Q: I have a Mitsubishi VCR. I can't get to the back of it to get the year and number, but HS-U446 is ...
  A: Brad, The black and white is concerning me. The color bands sound to me like a back tension ...
RCA TV Model F27252GY10/25/2009
  Q: Recently I was watching my TV which is connected to my DVR via RCA jack I paused the TV and left the ...
  A: Lisa, The repeated clicking is the power supply responding to an overload situation inside the ...
Bose Lifestyle 3010/24/2009
  Q: The "acoustimass" has power to it and the "music center" appears to play but no sound. I have run ...
  A: Doug, First I will need the model number of both your Bass Module. It will be on a sticker on the ...
DVR hookups10/24/2009
  Q: I have Motorola DCT2500( I think) digital cable box. I also have a Samsung DVR. I want to hook up ...
  A: Ray, It may be possible, but I have NO access to any information about cable boxes, or the type ...
panasonic 52 rear projection10/24/2009
  Q: tv will shut off, green power light flashes,and then restarts by itself,been doing this more ...
  A: Jim, If it has been 2 years or more since the lamp was replaced, that is your best bet. If it has ...
Toshiba TP48E6110/23/2009
  Q: TV works but in the center almost the whole view is a black box. When turning off you can see the ...
  A: I think you may have a quick, easy one here. At least we're going to start with the easy stuff. I ...
RCA 36" wont turn on10/23/2009
  Q: I have an RCA 36" tube model#F35755MB and chasis# CTC179CM When I turn it on the green lite comes ...
  A: If you are a first timer, you probably don't have access to the test equipment you will need, but I ...
Picture tubes going out10/23/2009
  Q: I had 3 different television from the living room picture tubes go out. First its like the picture ...
  A: Helen, I'm sorry, but you have not given me anything specific to research. There are numerous ...
Problem with my Toshiba big screen tv10/22/2009
  Q: this is a model #TN55X81 Ser. no. 48955466 While watching most all of the lower chanels,the ...
  A: Bill, The procedure I gave you is the only way. The original remote control is no longer ...
Bose Lifestyle 3010/22/2009
  Q: The "acoustimass" has power to it and the "music center" appears to play but no sound. I have run ...
  A: Doug, This is definitely NOT considered a user serviceable unit. Unless you have some technical ...
RCA 32" big Screen Col;or TV Picture in Picture10/22/2009
  Q: I own a 14 year old RCA "Color Track Plus", 32" Big Picture Tube/Screen, not flat screen, Picture in ...
  A: Gil, Don't worry, the set is not yet ready to die. Although I have only had 2 of this model in ...
Stereo turns itself off10/21/2009
  Q: We have a Pioneer XR-J2500F CD Stereo. It gets used infrequently. The red standby light is on and ...
  A: Janine, I have looked through the service manual, and the only protection circuit I see is one ...
power/picture delay10/21/2009
  Q: luck of the draw!you're the only expert available.you helped me out a while back so I'm hoping 2for ...
  A: Gil, This is a Panasonic Viera Plasma 50" TV. Due to Panasonic making production changes halfway ...
Mitsubishi Projection TV10/21/2009
  Q: I have an older model Mitsubishi projection tv that has recently developed a fuzzy picture. the ...
  A: Andy, What you are describing, sounds like the single most common problem in a picture tube based ...
Magnavox 14" tv turning off10/20/2009
  Q: The Magnavox Startsmart television i have turns on with a yellow-ish, green-ish tint or tinge ...
  A: Jack, I have studied the schematics extensively, and this makes no sense to me at all. I apologize ...
tv keeps turing itslelf off10/20/2009
  Q: while we're trying to watch AFVideos. please help circuit city went belly up [the people we bought ...
  A: William, If you purchased an extended warranty from Circuit City, all is not lost, unless you go ...
plasma tv's and huminity10/20/2009
  Q: I live in tucson Az.... the huminity gets down to some low levels.... like 3 percent.... will that ...
  A: Bob, I seriously doubt that your Arizona low humidity was a factor here. This could be anything ...
plasma tv's and huminity10/20/2009
  Q: I live in tucson Az.... the huminity gets down to some low levels.... like 3 percent.... will that ...
  A: Low humidity will not effect your Plasma TV. Excessive humidity for prolonged periods of time can ...
Philips Magnavox Model # PTV83510/19/2009
  Q: I have a Philips Magnavox Model # PTV835 and I am not sure how old it is because I bought it from ...
  A: Sharon, I will need a specific model number in order to research the age, but if you are sure ...
big screen tv10/19/2009
  Q: i have a 2002 mitsubishi 65 inch protection tv and i have a hole in the plastic screen all three ...
  A: Adam, If the original screens are available, I can provide you with the part numbers. If not, I ...
no sound on tv10/18/2009
  Q: no sound on tv picture ok
  A: Edward, I just answered a question just like this, with the exception of the fact that the one I ...
I fixed my lamp but it still doesnt work10/18/2009
  Q: the lamp on my pt52lcx66 went and i replaced it. the tv was working fine with the new bulb for a ...
  A: Tyler, This could go either way. Is the lamp a Panasonic original, or an after-market generic ...
t.v.10/18/2009
  Q: Okay, I have a panasonic t.v. model # CT-36HX4IE. there is a picture when it's on but there are ...
  A: Shay, Are the lines perfectly straight, or slightly diagonal? Do they extend fully across the ...
RCA no picture10/18/2009
  Q: While watching the TV a loud pop sounded off, like a breaker would trip, and picture went out, but ...
  A: Gay-Ann, Number one is to pull the new lamp completely back out and re-insert it, making sure it ...
35GT69510/17/2009
  Q: I have no picture or sound.I moved tv last night to clean and seen a flash on top right of screen,it ...
  A: Larry, In going through our records, the symptom you describe will either be a Horizontal Drive ...
Polaroid 42 Inch10/17/2009
  Q: I have a 42 inch Polaroid Television (product no ~ FLM-3732, model no. ~ 3700, manufacture date ~ ...
  A: Duane, Unfortunately this is an easy diagnosis. Polaroid does NOT release any individual modules ...
46" rca projection tv10/17/2009
  Q: All components on the back does not work, pictures do show, but no volumn. Whats going on and whats ...
  A: Davey, All I can provide you is a generic answer based on the limited information you supplied. ...
Samsung ln-T3232H Will Not Power up10/16/2009
  Q: My child held down the power button for a long time and now the TV will not power up. Is there a ...
  A: Steve, I just answered a question almost identical to this for someone named Steve. In case that ...
TV Troubleshooting Guide10/16/2009
  Q: I have a 21" Sony Colored TV and was accidentally wet. After letting it dry, I switched it on and it ...
  A: Julius, Although I can give you a very quick response because I monitor my email most evenings, I ...
Sound from my HTIB10/16/2009
  Q: Why is the sound going in and out when I am watching tv or a dvd but not when I listen to the HTIB's ...
  A: Tanyalee, I don't have a definitive answer for you yet, but I believe we can figure out where the ...
crackling / tracking sound on left and right audio10/15/2009
  Q: Rick, I am using a JVC HR-S4700 SVHS VCR which works great with JVC SVHS PRO E240 Tapes. Last ...
  A: Rod, My opinion about the audio imbalance and the noise bar is that they are related. I further ...
split screen/twin view/picure to picture10/15/2009
  Q: we had the split screen/twin view (whatever it is called) working on our sony 50 inch wega ...
  A: Mindy, Who said you're "Not technical savvy"? Would it surprise you if I told you that the ...
Samsung ln-T3232H Will Not Power up10/15/2009
  Q: My child held down the power button for a long time and now the TV will not power up. Is there a ...
  A: Steve, I will need to know if there is any activity of the LED's that indicate power and such. ...
Factory setting for sharp 29H-FX3M10/15/2009
  Q: My question is where can i adjust the horizontal,vertical,color setting (RGB)and all about the ...
  A: Corn 11, I do not know. I have tried to explain that you have a model that I can find NO ...
RCA 32"Entertainment series Guide Plus10/15/2009
  Q: I have a RCA 32" Model # F32648 {older not flat screen} Entertainment series guide plus gold ...
  A: Douglas, Although I cannot remember seeing the symptom you describe before, for years now, RCA ...
RCA D61130 model tv10/15/2009
  Q: The color is off with words and the picture all three colors appear apart and not combined together ...
  A: Robin, You have the single most common problem in a picture tube based projection TV. In the ...
Mitsubishi VS-50609 Child Lock Removal10/15/2009
  Q: I own a Mitsubishi VS-50609 TV and I forgot my passcode. The manual says I have to press 9 and VQ on ...
  A: Jurre Nitert, No. You absolutely have to have the remote control, according to Mitsubishi Tech ...
Sony Betamax SL-270010/14/2009
  Q: My Sony Betamax SL-2700 was working perfectly but now it will not load any tapes. Worked without ...
  A: Robert, It is no problem for me to borrow a service manual. I have 2 friends with whom I loan and ...
SHARP TV PROBLEM10/14/2009
  Q: MY TV MODEL 29H-FX3M SHARP, WHEN TURN ON POWER, LED (GREEN) JUST ONLY 10 SEC PICTURE GOES TO BLACK ...
  A: Corn 11, You can't. To check capacitors, you need a Capacitance Meter AND an ESR meter. ...
DVD+RW won't play on DVD player10/14/2009
  Q: I burned & finalized a Memorex DVD+RW with family photos (jpg format) taken from my Picasa 3 ...
  A: Nancy, The Sylvania brand name is one that was bought by the Funai Corporation, and I have little ...
Unable to get audio using stereo to av10/14/2009
  Q: I have taken the audio out from laptop using setreo pin (Male pin) and connected to TV's AV ...
  A: Venkatesh, You did not provide me with the make and model number of your TV, so I cannot research ...
Panasonic PT-40LC1210/14/2009
  Q: Replaced lamp. Screen will not come on. Tried various lamp timer resets via different combinations ...
  A: Most likely you have a defective Ballast. The Ballast is the exclusive power supply for the lamp. ...
sound goes in and out10/14/2009
  Q: The sound keeps going in and out,l just wonderfing is this a TV problem or a drv cable box problem.
  A: Edna, You will have to be more specific. What is the make and model of your TV? I will need this ...
streaking on wega sony tv screen10/14/2009
  Q: my maid used a glass cleaner on this 4 year old wega HD Sony screen and streaking has occured all ...
  A: Greg, Your description tells me this is a projection TV. The answer to your question is replace ...
55pw9363 follow up10/13/2009
  Q: Hey Rcik sorry last the last email so couldnt respond. Yes I reduced the screen voltage, I got a mag ...
  A: Chuck, I don't know that I can help you with the disassembly procedure of the protective screen. ...
sony vcr10/13/2009
  Q: Now when you insert a tape, the vcr pops it back out.Its not the tape because i have another sony ...
  A: Kimberly, OUCH. This is a model not supported for repair, so I don't even have an idea of which ...
Picture issue VCR10/13/2009
  Q: We have a Panasonic NV-HD670 VCR. Worked extremely well, Picture in a sudden is very snowy and ...
  A: Ralf, Unfortunately, I do not have the benefit of any technical information or support for this ...
Sony Betamax SL-270010/13/2009
  Q: My Sony Betamax SL-2700 was working perfectly but now it will not load any tapes. Worked without ...
  A: Robert, This model is near 30 years old. I will have to borrow a printed service manual from a ...
split screen/twin view10/13/2009
  Q: we had the split screen/twin view (whatever it is called) working on our sony 50 inch wega ...
  A: Mindy, I think I understand what you are asking, but I'm not sure, and even if I do understand, I ...
sony digital audio video control center10/12/2009
  Q: The power button was pushed and held for about 11 seconds and it started a demonstration mode on the ...
  A: Pat, I didn't recognize it at first, but I saw something that rang a bell with me, and it could ...
55pw9363 follow up10/12/2009
  Q: Hey Rcik sorry last the last email so couldnt respond. Yes I reduced the screen voltage, I got a mag ...
  A: Chuck, You told me that you reduced the screen voltage further, but you didn't tell me if it ...
HITACHI TV GOT PICTURE PROBLEM10/12/2009
  Q: MY TV MODEL CS2133MN HITACHI, WHEN I FINE TUNE BRIGTNESS / CONTRASS AT FLYBACK TRANFORMER THE ...
  A: Corn 11, You have another model I can find no service information for. What I can tell you is ...
SHARP TV PROBLEM10/12/2009
  Q: MY TV MODEL 29H-FX3M SHARP, WHEN TURN ON POWER, LED (GREEN) JUST ONLY 10 SEC PICTURE GOES TO BLACK ...
  A: Corn 11, I see that you are in Malaysia. I only have access to support for products supported by ...
Sony Wega LCD KDF-42WE65510/12/2009
  Q: My television will stay on for a minute and Aa half then turn off by itself and the indicator light ...
  A: Nancy, I would have top start by asking how long it has been since you had the lamp replaced. If ...
Toshiba TV/DVD combo10/12/2009
  Q: my daughter yanked on the dvd tray and it came all the way out. If we try to replace it, it only ...
  A: Leslie, When you say that you tried to replace it and it only went in half way, did you just try ...
Rear surround problem10/11/2009
  Q: ...I have a denon reciever and just reciently hooked up the rear speakers for full surround sound. I ...
  A: Kent, If you have a low end Denon receiver, it may be operating correctly. You need to determine ...
Samsung HL-5667W DLPTV10/11/2009
  Q: The screen turned completely white while viewing, sound is fine (on HDMI). On component 1 through ...
  A: Glenn, Thank you for trying to provide a model number, but the one you provided is incomplete. ...
horizontal rolling10/11/2009
  Q: I have a Mitsubishi 35-in model-35402 tv.At first the rolling would stop in a couple of minutes ,now ...
  A: Tim, This would have to be an older model. You did not supply a complete model number. In order ...
sony wega rear projection10/11/2009
  Q: I have a sony 47 in rear prjection tv. It won't turn on. I get a 10 blink error code. I have had ...
  A: Jim, I have no way of answering your question without some additional information, such as what ...
Non functioning VCR10/11/2009
  Q: I have a video here of my FISHER studio Standard VCR model FVH-730. It has stopped functioning and ...
  A: Matt, The FVH-730 is made by SFS, the Sanyo Fisher company. They are no longer in business as I ...
TV Auto Tunes Itself10/11/2009
  Q: I have a RCA Home Theatre Guide Plus Gold Gemstar Projection Television. It's about a year old. My ...
  A: Teresa, I cannot give you a definitive answer because although you went out of your way to ...
55pw936317f10/10/2009
  Q: I am disabled, and starting to go blind I was given an abused Philips 55pw9363/17f that was working, ...
  A: OK, if it's "nice and bright", I still can't see it, but if it is staying on for a minute, the ...
55pw936317f10/10/2009
  Q: I am disabled, and starting to go blind I was given an abused Philips 55pw9363/17f that was working, ...
  A: Charles, Personally, I don't believe that you have a horizontal drive or flyback problem. I could ...
Panasonic 42" Plasma10/10/2009
  Q: I have a 42" plasma tv, about 30 months old, which has developed a 3' vertical black line in the ...
  A: James, I have replaced at least 7 42" Plasma Display Panels this year for a variety of reasons. ...
RCA TV won't turn on10/10/2009
  Q: my 36 inch RCA tv won't turn on. When the power button is pushed you hear it powering and the power ...
  A: Tony, Most likely is that you have something shorted, or loading down your power supply. Probably ...
pionner10/10/2009
  Q: Allan, I have a 1998 model Pioneer SD-P62A5-K projection TV. I recently had an issue where the set ...
  A: Jesus, If your lines are around any object, and move and follow the objects, my assessment is ...
Panasonic TV problems10/10/2009
  Q: There is a blue line on our black 32 inch screen but when you hit the side of the set, the picture ...
  A: Kaisa, Possibly. If you have soldering equipment and skills you might get lucky. I can only ...
55pw936317f10/9/2009
  Q: I am disabled, and starting to go blind I was given an abused Philips 55pw9363/17f that was working, ...
  A: Charles, Without the possibility of being there to check the previous work, all I can provide you ...
Panasonic CT-27D11E10/9/2009
  Q: Does this TV model have a reset button. My daughter pushed a button, (don't know if it was on the TV ...
  A: Tom, No, this model has a single fuse in the power supply, no reset button. Here's what I find ...
tv10/9/2009
  Q: I have a 56 inch big screen TV and my husband pushed the contentment button on the remote and now ...
  A: Adrienne, I have checked with my colleagues, and none of them has ever heard of a "contentment" ...
Color TV lost red10/8/2009
  Q: I have a Sears LXI color TV built in Dec. 1987. The Chassis # is: V7500901643. It is a 32in Screen. ...
  A: Paul, At 22 years old, even under the best conditions, you have actually exceeded triple the life ...
sony vcr10/8/2009
  Q: Now when you insert a tape, the vcr pops it back out.Its not the tape because i have another sony ...
  A: Kimberly, Thank you for submitting a VCR question. Thank you also for submitting a Sony VCR ...
RCA projection big screen TV10/8/2009
  Q: We have an RCA big screen projection TV, model P46730WK. It started making a high pitched sound then ...
  A: Jan, To answer your question, I would need to know several things. First and foremost, what was ...
sony tv blackout10/7/2009
  Q: We have a sony kv34hs420 which is nearly 5 years old. Today it went from working fine to a nearly ...
  A: Robin, The only other piece of advice I can offer is to encourage you to locate an Authorized ...
sony digital audio video control center10/7/2009
  Q: The power button was pushed and held for about 11 seconds and it started a demonstration mode on the ...
  A: OK Pat, The procedure for initiating Demo mode is while pressing and holding the SETUP button, ...
sony digital audio video control center10/7/2009
  Q: The power button was pushed and held for about 11 seconds and it started a demonstration mode on the ...
  A: Pat, I cannot give you anything short of a generic answer. You did not provide a model number. ...
crackling / tracking sound on left and right audio10/7/2009
  Q: Rick, I am using a JVC HR-S4700 SVHS VCR which works great with JVC SVHS PRO E240 Tapes. Last ...
  A: Rod, I am familiar with your JVC HR-S4700U VCR, but your E240 tapes are European. Still, they ...
sony tv blackout10/7/2009
  Q: We have a sony kv34hs420 which is nearly 5 years old. Today it went from working fine to a nearly ...
  A: Robin, There are many possibilities, but aside from your user settings of brightness and ...
Samsung 40 in. model LNT4061F10/6/2009
  Q: My TV, upon power up, shows a blue screen and then turns to black. I am able to hear sound, but no ...
  A: Terry, I will need a lot more information to assist you It will involve some voltage checks and ...
panasonic TH-42PX2510/5/2009
  Q: My plasma TV was working last night when I turned it off. This morning I attempted to turn it on ...
  A: Lee, Panasonic has a feature built in that records incidents of shutdown. This is displayed as a ...
blink stand by light10/5/2009
  Q: My friend (in another state) has a Sony Trinitron TV model # KV24FS100 Serial # 4309718. Her grand ...
  A: Knox, It would REALLY help to know the conditions under which it failed. The 4 blink error code ...
Sanyo DS25390 TV10/5/2009
  Q: It's making a loud buzzing sound. Sounds like a aquarium pump! It remains the same regardless of ...
  A: Keith, It should be less than 1/2" in diameter, and no more than 3/4" high. It will be very close ...
LCD Projection TV SanyoPLV-55WHD110/4/2009
  Q: When I turn the TV on a warning light comes on (not flashing so I know it is not overheating), and ...
  A: Mary, The "light" that comes on is not responsible for inhibiting the set from coming on. It is ...
toshiba 32a3310/4/2009
  Q: i have a 32a33 toshiba and the voulme is stuck going down, its not the button and while doing this i ...
  A: Dave, You have a leaky or shorted volume down switch. Much like on your computer, when you press ...
KDL-46V250010/4/2009
  Q: Rick, my father in law had sent you in a question regarding my sony tv, model mentioned above. ...
  A: Don, In all the cases we have seen, the 8 blink error code was due to a defective QT board, Sony ...
No on/off button on TV10/3/2009
  Q: I just bought a 2002 Sylvania TV at a garage sale, but the on/off button is missing. How can I turn ...
  A: Jenny, You begin by doing the opposite of what the universal remote manual says. Almost all of ...
SHARP TV10/3/2009
  Q: I have a SHARP LC-46SB54U. When I turn it on, all I get is the box in the corner that says digital ...
  A: Dixie, Performing this procedure will completely wipe out ALL of your programming and preset ...
faded area on tv screen10/3/2009
  Q: I have a sony grand vega, lcd projection tv. kdf-e42a10. recently, there has appeared a faded area ...
  A: Sherry, A lamp is a good starting point, especially if the lamp is older than 2 years. One ...
Hitachi 50" Ultravision TV10/3/2009
  Q: I am thinking about buying a Hitachi Ultravision 50" TV, manufactured in 1996 for $150. The model ...
  A: Rick, You provided me with a model number, which is always helpful, but you did not provide any ...
Sanyo DS25390 TV10/3/2009
  Q: It's making a loud buzzing sound. Sounds like a aquarium pump! It remains the same regardless of ...
  A: OK Keith, As you are facing the back of the set, a few inches in from the left side on the ...
Sanyo DS25390 TV10/2/2009
  Q: It's making a loud buzzing sound. Sounds like a aquarium pump! It remains the same regardless of ...
  A: Keith, You have a very easy problem to fix. It should cost you less than $10.00 to fix, but it ...
sylvania 6432te 32" stereo tv10/2/2009
  Q: We don't have the remote and we can't figure out how to change the input to video1 to use dvd ...
  A: Scott, I'm sorry, there is no front panel provision to change modes on this model. I do not know ...
Problem w/Quasar TV/VCR Combo10/2/2009
  Q: I have a 90's Quasar TV/VCR Combo model vv2008 that has been working just fine until yesterday, when ...
  A: Dee, I think you are correct. I think you do have a simple problem, but maybe 2 different, but ...
Sony KP-57HW4010/2/2009
  Q: I have a Sony KP-57HW40. Im getting the 5 blinking lights and the picture is not as colorful as it ...
  A: Greetings, The 5 blink error code is related to the amount of current the 3 picture tubes draw. I ...
Vcr error code 0310/2/2009
  Q: Rick, i have a phillips vcr. When i push the on button the unit comes on then shuts off and shows a ...
  A: Tom, You could have any one of several problems. You need to figure out why the door is not ...
how to program a jvc tv10/1/2009
  Q: i just found a 1989 jvc tv sitting by the trash. I brought the tv in and tried to put the cable to ...
  A: Andrew, There is no way to access the band selection (antenna VHF/UHF or cable without the ...
GE 46GW94510/1/2009
  Q: I received this television from a friend of mine, and after setting it up where it needs to be, the ...
  A: RCA and GE have a long history of switches that have leakage. Get to where you can pull the keyboard ...
plasma tv picture10/1/2009
  Q: my picture on my plasma tv just got very dark and grainy. what causes this? can this be repaired or ...
  A: David, A dark and grainy picture is about a 50/50 split of being a defective Z Sustain or Y ...
intermittent pause10/1/2009
  Q: My sony flat screen tv Bravia KDL 40S2110 started "freezing" the picture. The full screen freezes ...
  A: John, I would have to ask several questions before I can even start to give you an answer. First ...
Vcr error code 0310/1/2009
  Q: Rick, i have a phillips vcr. When i push the on button the unit comes on then shuts off and shows a ...
  A: Tom, Although you only provided half of the information that I need in order to help you resolve ...
LG Plasma TV9/30/2009
  Q: My model has the on-line TV guide, and I have programmed it to my zip code, but it keeps showing "no ...
  A: Cale, Yes. I have received several calls and inquiries about that. BEGIN by calling your cable ...
dvdr issues9/30/2009
  Q: I have dvdr3505/37 and it has worked perfectly up until now. Recently it started changing the time ...
  A: Charlene, I have only one suggestion for you. Since Philips started making all of their CD, DVD, ...
Sony LCD Projection TV KDF-42WE6559/30/2009
  Q: Unfortunately my pet rabbit chewed on the power cord and you can see bare wire on one side in a ...
  A: Phil, There are several possibilities, but first, do NOT just tape a power cord--replace it. My ...
tv/dvd9/30/2009
  Q: When I watch my (analogue) tv on it's own I get a perfect picture but when I watch a dvd, I only ...
  A: Sean, I think I know what the problem is. Your DVD is in PROGRESSIVE SCAN mode, or it is an ...
zenith tv9/29/2009
  Q: I have an older model zenith tv and it only gets channels 2-13, how do I program more channels into ...
  A: All right, Ta-Tarnya, Now with a model number, I can help you. With the TV on, press the MENU ...
Zenith Tv 62"9/29/2009
  Q: when plugging anything to the television it throws sparks(Cable connections)
  A: Sharon, You have a dangerous situation !! You should ALWAYS have isolation from the AC line to ...
tv/vcr connected to wireless sender9/29/2009
  Q: i bought the x-10 wireless video sender/receiver system recently. i connected the vcr (JVC model ...
  A: Greg, As I understand the X-10, it has composite video inputs on the transmitter. That means that ...
Loud buzzing9/29/2009
  Q: Hey this is in regards to the question that i have asked. I have uploaded the video on youtube ...
  A: Ali, No. The problem as best as I can tell is worn and/or binding motor bushings. We have tried ...
sony stereo and sub woofer9/29/2009
  Q: sony stereo reciever str-de835 and a sony sub woofer sa-wm40. both got hit by electrical surge. ...
  A: Joel, Your readings do not make sense to me. Do you have a meter capable of diode test? What ...
Sanyo LCD TV Model CLT 15549/28/2009
  Q: I had this TV for over 3 years. About a week ago it started to come up at a slower speed, and the ...
  A: Lourdes, You have a 40% possibility of repairing this set. Depending on how much time passed ...
tv need help9/28/2009
  Q: My jvc av-48wp74 the screen seems to have double vision and on super focus all the lines are ...
  A: Christian, You have encountered what is probably the most common problem in the picture tube type ...
zenith tv9/28/2009
  Q: I have an older model zenith tv and it only gets channels 2-13, how do I program more channels into ...
  A: Ta-Tarnya, Zenith made so many different models of TV sets. You did not provide a model number ...
vcr locked9/27/2009
  Q: I have a Mitsubishi HS-640 VCR which has been working well for at least 10 years. I dropped the ...
  A: I'm sorry Rebecca, I could find no information on the model you provided. I am an old VCR ...
reprograming9/27/2009
  Q: how can i re-program my tv with no remote? mitsubishi model#cs27407
  A: Jerry, No. Unfortunately you are not in good shape. I found the part number for the remote ...
xbr36"9/26/2009
  Q: Recently when I try to turn on tv I get no picture. I only get the stand by light blinking in a ...
  A: Dave, 6 blinks refer to a loss of Horizontal drive. This determines the horizontal deflection, as ...
sylvania tv9/26/2009
  Q: I have a sylvania tv (older model) and the on/off button is broken so I purchased a Philips remote ...
  A: Larry, It seems that you stumbled onto the service menu. Do NOT change any of these settings, ...
SONY STR-DE345 RECEIVER FUSE BLOWS9/25/2009
  Q: Bought this receiver recently and knew it wouldn't power on. Replaced the blown fused and pushed ...
  A: Ken, Start by checking ALL the output transistors for shorts. If you find any, replace them as ...
V-Chip Lock9/25/2009
  Q: Sir, We have a Serial # VS-A50 television, a couple of night ago we notice a blue screen the the ...
  A: Sissy, I am unable to access the service manual for this model, however for several other models, ...
Sony KF-42WE6209/25/2009
  Q: My sony lcd flat screen suddenly developed a bluish tinge. It plays but the colors are off. Any ...
  A: George, This will either turn out to be very good for you, or very bad. If you have a bluish tint ...
sony stereo and sub woofer9/24/2009
  Q: sony stereo reciever str-de835 and a sony sub woofer sa-wm40. both got hit by electrical surge. ...
  A: Joel, Both the analog dial-type meter and DVM (Digital Volt Meter) work good. The DVM is usually ...
SONY STR-DE345 RECEIVER FUSE BLOWS9/24/2009
  Q: Bought this receiver recently and knew it wouldn't power on. Replaced the blown fused and pushed ...
  A: ken, You start by telling me that you are not an electronics technician, so I can only provide ...
Sony Television9/24/2009
  Q: The Sony TV we have is 7 years old. The model number is NKV-27s42 with serila# 4704661. We are ...
  A: Jeff, Relax, the "weak signal" message is not your TV, but is being generated by your digital ...
TV won't display any inputs only sound9/23/2009
  Q: Hey, I have a RCA SDTV. Recently, whenever I plug in anything in the back inputs only the sound ...
  A: Vishal, I would need to know the model number of your TV to give you a well defined answer, but I ...
VCR Player Stops Playing9/23/2009
  Q: I have a 1991 GE VCR model #VG-4202 that stops playing about 30 min. into a movie and this machine ...
  A: John, It sounds as if you have a defective clutch. Unfortunately, the 1991 GE uses what is called ...
Dropped RCA no sound9/23/2009
  Q: I have an RCA 27" Model #F27442 Serial #D324C224L. I dropped it from about 2 feet off ground, now I ...
  A: Brian, Start by eliminating the easy/obvious stuff. Go to your menu and make sure the speakers ...
klh tv model#kt24069/22/2009
  Q: blue screen with key at bottom. nothing works but on/offf
  A: Jack, This will require the original factory remote control. If the key you see on your screen is ...
Sony SLV-N55 vcr9/22/2009
  Q: Two problems. After recording for two hours it will stop, even though it is programed for three. ...
  A: Russ, First we'll need to try to isolate each problem. Put a tape in the VCR and put it in the ...
no sound on tv9/22/2009
  Q: what could be causing no sound on my TV? what should i check before calling a repairman?
  A: Judy, You have given me almost nothing to work with. In my profile, I request a model number be ...
RCA VCR9/22/2009
  Q: I insert the tape into machine and it keep flipping like the horizontal hold needs to be adjusted. ...
  A: Mary, Take the top cover off, and observe the slant poles as they load the tape around the video ...
Sony STR - D6159/22/2009
  Q: Rick, I have a Sony STR - D615 A/V receiver with a rear speaker issue. Everything works fine on the ...
  A: Chris, When I receive surround speaker problem questions, over 90% of the feedback I get is for ...
my tv9/21/2009
  Q: I am hoping you can answer a basic question about a tv set. when i turn it on it automatically goes ...
  A: Fallon, Without the model number, I cannot research the owners manual. Everything pertaining to ...
Sony Vega 42in LCD TV model KF-42WE6209/21/2009
  Q: My Sony TV model KF-42WE620 purchased new about 4 years ago has recently lost its Video, the audio ...
  A: Leonard, If the lamp has never been replaced, then yes, by all means. You have exceeded the life ...
Toshiba tz55V61 rear projection tv no sound9/21/2009
  Q: This set works great except for the lack of audio. When the sound bar displays 100% there is barely ...
  A: Chuck, I have been looking and also cannot locate a service manual that I can look at without ...
Quasar vcr9/21/2009
  Q: The vcr turns off when I put in a video tape, what should I do?
  A: Lisa, When a VCR has a tape inserted, the microprocessor first has to establish where the tape is ...
tv9/21/2009
  Q: when i turn on my rca modelf36650 tv iget no picture and the power button light blinks
  A: Mike, Chances are you have a defective flyback transformer and/or horizontal output. The best way ...
my tv9/20/2009
  Q: I am hoping you can answer a basic question about a tv set. when i turn it on it automatically goes ...
  A: Fallon, Since you did not supply a make and model number, I can only give you a generic answer. ...
Magnavox TV combo9/20/2009
  Q: I have a Magnavox Model MSD724G 2006 television. It will turn on and then about a minute later will ...
  A: Annette, Most of these Philips combos are made by Funai. The most common thing I have seen with ...
sony stereo and sub woofer9/20/2009
  Q: sony stereo reciever str-de835 and a sony sub woofer sa-wm40. both got hit by electrical surge. ...
  A: Joel, I worked for a Service Center repairing these under warranty for Sony when they were new. ...
GE spacemaker model7-55009/19/2009
  Q: When I hit the remote power off button the other day the unit started humming a loud hum and went ...
  A: Carol, A loud hum is usually an indication of power supply problems. I would suspect an open ...
quasar tv with remote9/19/2009
  Q: hoping you can help me..I have a quasar tv (crystal vision series which has a remote..last night i ...
  A: Brenda, I am not familiar with "Crystal Vision" series, but I have a few suggestions. Since your ...
VCR Player Stops Playing9/18/2009
  Q: I have a 1991 GE VCR model #VG-4202 that stops playing about 30 min. into a movie and this machine ...
  A: John, Your VCR is approaching 20 years old. I would first suspect the rubber drive parts. Some 8 ...
Replacement mirror9/17/2009
  Q: Are replacemnt mirrors available for a Zenith 52 inch rear projection TV model PVY5265?
  A: No, David. The original Zenith mirror has been discontinued and is no longer available. However, if ...
RCA Tube TV Sound problems9/17/2009
  Q: My 32" Tube RCA TV just recently is having issues w/ the sound. Some channels are in spanish, some ...
  A: Robert, One of 2 things have happened. The most likely (based on your saying some stations are in ...
Sony SLV 696 hf remote9/17/2009
  Q: The remote, RMT V1122A, does everything but turn the VCR on an off. It will turn my sony amp on ( ...
  A: Don, OK, at least you know where the problem is, plus you also know that you own a remote tester! ...
Sony SLV 696 hf remote9/17/2009
  Q: The remote, RMT V1122A, does everything but turn the VCR on an off. It will turn my sony amp on ( ...
  A: Don, Your problem definitely intrigues me. I have seen a lot of remote control related problems, ...
yamaha HTR-59309/16/2009
  Q: I cannot get any output from the sorround speakers, I have checked the connections again. When I ...
  A: Aized, There are several possibilities for your problem. I will assume that your speakers are not ...
VCR RECORDING9/16/2009
  Q: Everytime I record my favorite TV show then try to watch it , the playback is jumpy..it looks like ...
  A: Dennis, I think that you have an easy problem here, dirty or clogged video heads. Try cleaning ...
speaker distortion9/16/2009
  Q: The right channel speaker on both the A and B plug ins distort the speaker no matter which wire or ...
  A: Mike, We have a 50/50 chance of success here. I was unable to locate any service information on ...
SHARP TV Model 25K-S1009/15/2009
  Q: How do I turn "OFF" the on-screen captions...it's driving me nuts to see the words at the bottom of ...
  A: AZMiMi, To turn off your Closed Caption feature, you will need the original remote control to ...
Sony big screen speaker problem9/15/2009
  Q: I have an 8 year old Sony Big Screen. Just recently the speakers are making static/popping noises. ...
  A: Sharise777, You will have to isolate your problem to either Power Amplifier or Speakers. You did ...
philips 2002 60 in9/15/2009
  Q: my tv suddenly went out of alignment i went to the menu and lined everything up in these cross like ...
  A: Brandi, It sounds like you have the most common of the CRT (picture tube) based rear projection ...
Toshiba VCR W-5289/14/2009
  Q: When I record to tape with my Toshiba W-528, it plays back correctly on that vcr. However, when I ...
  A: Ok, at this point you will need some technical expertise in order for me to guide you through ...
Mitsubishi CS3505r9/13/2009
  Q: I have a 20 year old CS3505r where the screen has recently been flashing occasionally. Although ...
  A: Ben, If I remember correctly, this is one of those heavy upright console TV's. If so, I can only ...
t v9/13/2009
  Q: My panasonic t v model # ct32sl14j will not turn on at all its like it has no power going to it i,ve ...
  A: Garry, This will either be an easy one or very difficult. Either way, it will require good eyes, ...
TV coax connection is broken9/12/2009
  Q: Sony triniton KV2783R has a bad coax connection, but other than that it works great. I used a VCR ...
  A: Kaylynn, Unfortunately this is a 1986 model TV, and I have found that the service manual is well ...
Out of balance9/12/2009
  Q: Rick, I've got a Technics stack (about 22 years old) that works great. The amplifier is an SU-Z990, ...
  A: Jim, Thank you for an audio problem that dates back to sets I worked on for years! I could write ...
Toshiba VCR W-5289/11/2009
  Q: When I record to tape with my Toshiba W-528, it plays back correctly on that vcr. However, when I ...
  A: There are few options for this problem. If the W-528 records and plays back it's own recordings ...
wiring woofer as a central speaker9/11/2009
  Q: I have a two-channel Sony GX47ES receiver and am using both channels, that is, I have two sets of ...
  A: Andy, NO!! Absolutely not! I have worked on way too many of these models, repairing the power ...
RCA VCR instructions9/11/2009
  Q: I have a RCA VCR from mid '80's. Model VMT 285 and do not have the user guide/owners manual. It is ...
  A: Bill, I remember this model, but sadly it is too old for any of my resources to have an owners ...
Westighouse LCD TV9/10/2009
  Q: I have a Westinghouse LCD TV model LTV-27W6. It's 1.5 year old. When first turned on it fine. After ...
  A: You have a 27" set that was not meant to be serviced. In your warranty period, the set would have ...
Harman/Kardon FL8385 cd-player9/10/2009
  Q: While moving the unit, it was bumped off the shelf and the CD got stuck in the laser pickup assembly ...
  A: You have only 2 options available for repairing this set. The first and cheapest is for you to find ...
Unable to power on TV9/10/2009
  Q: I have a Westinghouse LTV-27W2 tv. I cannot power on the TV using the remote control or manually. ...
  A: Tim, I have seen a few of these 2005 model LCD TV's. By your model number, this is a 27" set, but ...
Sony TV KV-27FV179/9/2009
  Q: When we try to turn on the tv it will make a chirping sound about 20x and then shut itself off. We ...
  A: You will need at least some basic troubleshooting skills to find this problem. If you have no test ...
Not Able to View DVDs9/9/2009
  Q: I had wrote to last week about not being able to view DVDs. You said you needed more information so ...
  A: Lynn, I still feel it is possible that you are in progressive scan mode. On Sanyo DVD's you ...
jvc i art pro av48wp749/4/2009
  Q: i have a JVC i art pro av48wp74 projection TV my kid hit the screen and now the colors don't line up ...
  A: Steve, This is going to involve some disassembly on your part. The reason is that you have 2 ...
proscan t.v./mod.#W-PS271239/3/2009
  Q: The picture is now gone to a straight line (horizontal). I am a handi-man by trade and do a good bit ...
  A: Bo, You have lost vertical deflection. In most sets this would be an easy fix. It still may be in ...

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