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You are here: Experts > Parenting/Family > Special Education > Teaching Advice > Quick Question
Expert: Patricia Ireland-Williams
Date: 1/30/2008
Subject: Quick Question
Question
Hello,
I reallly don't know who to ask this question, I hope you can help. I have been attending a local community college and doing well. One particular sememster I was unable to attend as I was awaiting for a grant. They told me to register anyway just in case I got the grant and the classes I wanted may have been full. Nevertheless, I did not get the grant for that particular semester and so I went and withdrew and canceld the classes, that they instructed me to register for. I live literally across the street and when I found out that I didn't get the grant I canceled immediately. They say I didn't and that I owe 500.00 + dollars for not canceling in time. Do I have any legal recourse and also what is the typical Hierarchy of a College staff, so I know who to talk to. Any help would be appreciated. Regards, Skyler
PS...Their computer system is notoriously bad at having constatnt black outs and losing information, having received a letter in the past stating such. I am poor if I had the money it would be no big deal...
Answer
I have no idea about how the hierarchy of your school but if it was me, I would ask to speak to the person who is the supervisor of the person you spoke to. Be sure to take any documentation (like a withdrawal slip) and approach them unemotionally with specific descriptions of the date you canceled, as well as the person to whom you spoke. If their computers frequently fail, I would also express my concern about that and indicate that you know about this issue and feel that this might have been what happened.
Unfortunately, if you cannot get this settled, you will probably be better off paying off the debt in small payments rather than having them refer you to a collection agency or going to court. A delinquent college debt could affect any future loans or grants that you are applying for.
Good luck on getting this serious issue cleared up,
Patricia
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