| Subject | Date Asked | Expert |
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| Fax problems with AT&T | 9/11/2009 | Spencer Holcombe |
Q: I need help please. I have an AT&T land-line. I have AT&T DSL too. I have one phsyical line and I ...
A: Joseph, I'm not versed in "ringmaster", I would check my fax settings to make sure it's not factory ...
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| Spencer Holcombe | 8/28/2009 | Spencer Holcombe |
Q: Is that you Mr AT & T? Worked with you and Peggy & the Dutch gal in Pleasanton. You used to go to ...
A: Yes it's me. lol, and yes I still sing - although I have a larger group to sing to now (Internet ...
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| Phone/Fax Link Blockage | 8/12/2009 | Spencer Holcombe |
Q: I use the same line for fax and phone. Since I am working from home, I want them both to be blocked. ...
A: Allie You didn't state your area or phone company, or the type of blocking you want on your line, ...
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| 2.4 g panasonic cordlessphone/ answering machine problem | 6/28/2009 | Spencer Holcombe |
Q: As soon as I plug in the base unit to the main phone line, it gives a normal dial tone and then ...
A: Bryan, Check to make sure all the handsets are fully charged and off. Recheck the base unit and ...
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| unblock call | 6/16/2009 | Marvin Tanner |
Q: I've heard about the "trap call" program who would unblock the call received on a cell phone (would ...
A: This would all depend on your local phone service. Call their sales department, and see if there ...
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| Telephone problems | 5/14/2009 | Spencer Holcombe |
Q: Ever since we moved into our duplex a year ago, we have had these problems: We have a new DECT ...
A: jenny, Without being able to test your line in person I'm going to give you two options: Change ...
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| Dial Tone and Fax sound | 5/11/2009 | Spencer Holcombe |
Q: We moved into a brand new house about a year ago. We have a two handset v tec telephone. During ...
A: Russell. Check your cordless phones channel code. It sounds as though its picking up on a ...
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| Fax question | 3/8/2009 | Marvin Tanner |
Q: Right now I have a phone line (voice)with distinctive ring(fax) line with a fax machine hooked up. I ...
A: There are many more questions here: 1) With T-Mobile will you have an analog dial tone? If yes, ...
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| vtech cordless multiset | 1/30/2009 | Spencer Holcombe |
Q: i had a vtech 2.4 gh multi set that i am replacing with a vtech 6.0gh multi set. i plugged the new ...
A: Michele, Thanks for reading the instructions about the info i need to answer your question -you ...
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| Fax sound on phone line | 1/29/2009 | Spencer Holcombe |
Q: Phone acting like a "FAX" line ...
A: Cathy, What else do you have on your telephone line? A computer? Dsl service? Make sure that you ...
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| Problem with caller id | 1/24/2009 | Spencer Holcombe |
Q: I recently bought a talking caller id box which I wanted to use with my bedroom phone. I removed ...
A: Connie, Great, thanks for filling in my questions so fast. make sure your caller id unit has a ...
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| Problems with caller id | 1/23/2009 | Marvin Tanner |
Q: I recently bought a talking caller id box which I wanted to use with my bedroom phone. I removed ...
A: Interesting problem. Plug in the old caller ID box and see if it works in the kitchen. Telephone ...
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| Problem with caller id | 1/23/2009 | Spencer Holcombe |
Q: I recently bought a talking caller id box which I wanted to use with my bedroom phone. I removed ...
A: Connie, I can't give you much help as you weren't to informative as to brand of your device, ...
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| oomswitch compatability with baja broadband | 12/31/2008 | Marvin Tanner |
Q: We recently switched from a separate Qwest phone line and a separate highspeed (DSL) internet ...
A: This is analog connection for the fax machine. From the modem you must connect directly to the fax ...
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| small business phone system | 12/25/2008 | Marvin Tanner |
Q: i am the owner of a small trucking company in chillicothe, mo. We are limited to the amount of phone ...
A: Excellent Question What we see many times is that a business cannot obtain additional analog phone ...
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| Two fax devices on one phone line | 12/16/2008 | Spencer Holcombe |
Q: Spencer - Is there a line splitter that will allow two faxes (a machine and a PC fax) to share one ...
A: Alex, If you're using a standard pots line you can't use two fax machines on it at the same time, ...
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| Can't get fax to work with AT&T internet line | 12/15/2008 | Spencer Holcombe |
Q: We have AT&T service with voicemail and bought HP Officejet Pro L7590. Have set-up fax and ...
A: Carroll, Yes, reset your voicemail to pick up calls with more rings than your fax answers. (this is ...
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| Can't get fax to work with AT&T internet line | 12/15/2008 | Spencer Holcombe |
Q: We have AT&T service with voicemail and bought HP Officejet Pro L7590. Have set-up fax and ...
A: Carroll. You didnt say if you had DSL service, so I'll assume you don't. Try setting your fax to ...
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| Connecting VoIP to house RJ11 wall jacks | 11/20/2008 | Marvin Tanner |
Q: I asked Spencer this, but he said it was beyond his expertise. Maybe you might know. I just ...
A: Great questions, hard without a site visit. Here are a couple of things. Even though your telecom ...
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| Sharing a line with a fax machine | 11/17/2008 | Marvin Tanner |
Q: We subscribe to ATT We have a fax machine (HP laserjet m1319f/MFP)sharing the telephone line. We can ...
A: Good Question. The fax machine must be set in TAD mode to tell it there is a Telephone Answering ...
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| Constant busy signal | 11/13/2008 | Spencer Holcombe |
Q: My phone has a busy signal when I try to call out and incoming callers either get a busy signal or a ...
A: Since you have AT&T, why not call 6-1-1 (repair service) and have them check your line? They'll ...
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| Cordless phone | 10/1/2008 | Spencer Holcombe |
Q: I have a Panasonic 5.8 GHZ cordless phone. I have dial tone and can make outgoing calls. But I ...
A: Phil, Why don't you believe Verizon? Telephone companies make their money on people using the ...
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| Telecommunications | 9/25/2008 | Spencer Holcombe |
Q: my business gets 5 to 10 phone calls from a number in New Jersey per day and when we pick up the ...
A: Walter, Try using the following site to block those calls: www.phonetray.com although your phone ...
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| Telecommunications | 9/23/2008 | Spencer Holcombe |
Q: my business gets 5 to 10 phone calls from a number in New Jersey per day and when we pick up the ...
A: Walter, Who is your provider? I've never heard of a TELEPHONE company NOT being able to provide ...
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| Speakerphone interference | 8/19/2008 | Spencer Holcombe |
Q: One of our Nortel telephones which is being used on a landline has a lot of interference whenever ...
A: Robin, Based on the information you provided, let's start with the other devices near your phone. ...
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| Bad TR message on Fax Machine | 8/11/2008 | Marvin Tanner |
Q: I have an HP T45 all in one printer/copier/fax machine. I can send out faxes, but when someone tries ...
A: Donna: Good question. There are several items to check. Number one, is there DSL on the same ...
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| Bad TR message on fax machine | 8/11/2008 | Spencer Holcombe |
Q: I have an HP T45 all in one printer/copier/fax machine. I can send out faxes, but when someone tries ...
A: Donna, I'm guessing that you only receive faxes from 1 person and that's where you're getting the ...
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| faxing from MFP (copier) on digital line | 8/11/2008 | Marvin Tanner |
Q: Customers are switching to VOIP, digital lines and we are getting weird reactions on our optional ...
A: Can you connect an analog phone to the fax machine and complete a call? Can you dial out from the ...
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| Local Exchange | 7/15/2008 | Marvin Tanner |
Q: My office building has a contract with the local cable company for phone service. They assigned my ...
A: This is a very good question. It appears on the surface that the building management is operating ...
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| Cordless phones | 7/11/2008 | Spencer Holcombe |
Q: I have a base unit and two handsets. Occasionally the base unit went totally dead for a few ...
A: Billy, Without knowing more about your wireless system -ie the brand model, setup etc... I'm ...
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| Connect fax through cordless phone | 7/10/2008 | Spencer Holcombe |
Q: My husband usually handles all this stuff but since he chose to kill himself this year in the middle ...
A: Susan, There are several "devices" on the market today that should be able to fill your need. Most ...
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| Phone interference | 7/2/2008 | Spencer Holcombe |
Q: I read you response to interference. I found my HVAC to be the problem/a heat pump. Can I get a ...
A: Pat, Yes, have an electrician do the job. (he/she can also pin point where the problem lies. ie ...
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| Phone interference | 7/1/2008 | Spencer Holcombe |
Q: I read you response to interference. I found my HVAC to be the problem/a heat pump. Can I get a ...
A: Pat, You have two choices depending on the TYPE of phone (cordless or standard) If the problem is ...
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| DSL | 6/20/2008 | Marvin Tanner |
Q: What is the difference between DSL and Cable Internet Service?
A: The difference between DSL and Cable Internet DSL is provided by the telephone company or ...
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| fax through computer | 4/5/2008 | Marvin Tanner |
Q: I have been trying to send a fax through computer, but it has never worked. The message always says ...
A: Has the modem ever worked? If this is a MS Windows system, go to Hyperterminal from START, ...
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| Faxing and AM | 4/1/2008 | Marvin Tanner |
Q: I have Time-warner Cable, and I also have a printer/fax/scanner thingy...and I have my answering ...
A: You are asking an excellent question. Cable telephone service converts the signal to analog ...
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| Unblocking outgoing calls | 2/28/2008 | Spencer Holcombe |
Q: I have my landline phone number blocked so that the recipients do not see my number. I know there ...
A: Cheryl, The "code" to dial is *82 (or from rotary phones dial: 11-82) You can find this ...
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| how to buy a 1-800 number | 2/25/2008 | Spencer Holcombe |
Q: i followed the thread on how to buy a 1-800 number, but there is no mention of how to find out who ...
A: Ken, Fax the number and see if they respond. Carriers can tell you if the number is theirs, or ...
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| FAXING with TIME WARNER CABLE | 2/13/2008 | Spencer Holcombe |
Q: i have time warner TV cable, Cable Internet, and phone service. They call their phone service ...
A: Regi Lynn, If it's just a problem of having to unplug the phone, and plug in the fax to the port, ...
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| telephone | 2/3/2008 | Spencer Holcombe |
Q: My phone has a dial tone, and I can place outgoing calls. My answering system via Verizon (my land ...
A: McKinny, Is your answering system voice mail or an answering machine? If it's voice mail contact ...
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