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Telecom (Phone, Fax, E-mail)

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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > Fax and phone/voicemail

Topic: Telecom (Phone, Fax, E-mail)



Expert: Spencer Holcombe
Date: 1/13/2008
Subject: Fax and phone/voicemail

Question
I've recently hooked up both my fax and phone to the same single line in our home by way of a splitter.  The problem is that the fax picks up automatically and the vm/phone are blocked by same.  Anyway to configure to go from phone to vm to fax in that order?  Thanks

Answer
Mike,
You're going to have to change your setting on your fax AND with your voice mail. See your owners manual for the fax ring/answer settings, and contact your voice mail carrier. You can also purchase a fax/voice splitter that would automatically send the fax calls to your fax machine after one ring.
              Spencer

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