AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 1/13/2008 Subject: Fax and phone/voicemail
Question I've recently hooked up both my fax and phone to the same single line in our home by way of a splitter. The problem is that the fax picks up automatically and the vm/phone are blocked by same. Anyway to configure to go from phone to vm to fax in that order? Thanks
Answer Mike,
You're going to have to change your setting on your fax AND with your voice mail. See your owners manual for the fax ring/answer settings, and contact your voice mail carrier. You can also purchase a fax/voice splitter that would automatically send the fax calls to your fax machine after one ring.
Spencer