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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > Refuse FAX'S

Topic: Telecom (Phone, Fax, E-mail)



Expert: Spencer Holcombe
Date: 1/11/2008
Subject: Refuse FAX'S

Question
QUESTION: I took the paper out of my FAX machine so that I would not get unsolicited  FAX's.  But when I put the paper back in to receive a FAX that I have requested, I also get all the old unsolicited ones.  How can I refuse a FAX?  Or should I just turn the machine on when I know that a FAX I want is coming?

ANSWER: Karen,
as you found out: removing the paper does no good in blocking sent fax's. Check your settings for "allowed" telephone numbers, or keep the fax machine turned off till you are ready to receive an authorized fax.
                   Spencer

---------- FOLLOW-UP ----------

QUESTION: Spencer,
Thanks for your help.  I'm a computer/fax novice.  If I put the fax machine on manual would this be the same as not allowing numbers.  I don't seem to have an allowed number setting.  When I want a fax  could I then set the mode to FAX/telephone.  Really appreciate your input!

Answer
Karen,
Without knowing your fax brand, service provider details, I'm giving you general answers, but setting your machine to manual fax/tel should work. Just remember to check which fax you want to print out before pressing the print button. As with ANY device - Don't be afraid to play with it! you can't break it by using any of the control settings, and most people find functions they didn't know they had! :) happy faxing,  Spencer


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