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Telecom (Phone, Fax, E-mail)

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About Spencer Holcombe
(Top Expert on this page)

Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail)

SubjectDate AskedExpert

Constant busy signal11/13/2008Spencer Holcombe
  Q: My phone has a busy signal when I try to call out and incoming callers either get a busy signal or a ...
  A: Since you have AT&T, why not call 6-1-1 (repair service) and have them check your line? They'll ...
Cordless phone10/1/2008Spencer Holcombe
  Q: I have a Panasonic 5.8 GHZ cordless phone. I have dial tone and can make outgoing calls. But I ...
  A: Phil, Why don't you believe Verizon? Telephone companies make their money on people using the ...
Telecommunications9/25/2008Spencer Holcombe
  Q: my business gets 5 to 10 phone calls from a number in New Jersey per day and when we pick up the ...
  A: Walter, Try using the following site to block those calls: www.phonetray.com although your phone ...
Telecommunications9/23/2008Spencer Holcombe
  Q: my business gets 5 to 10 phone calls from a number in New Jersey per day and when we pick up the ...
  A: Walter, Who is your provider? I've never heard of a TELEPHONE company NOT being able to provide ...
Speakerphone interference8/19/2008Spencer Holcombe
  Q: One of our Nortel telephones which is being used on a landline has a lot of interference whenever ...
  A: Robin, Based on the information you provided, let's start with the other devices near your phone. ...
Bad TR message on fax machine8/11/2008Spencer Holcombe
  Q: I have an HP T45 all in one printer/copier/fax machine. I can send out faxes, but when someone tries ...
  A: Donna, I'm guessing that you only receive faxes from 1 person and that's where you're getting the ...
Cordless phones7/11/2008Spencer Holcombe
  Q: I have a base unit and two handsets. Occasionally the base unit went totally dead for a few ...
  A: Billy, Without knowing more about your wireless system -ie the brand model, setup etc... I'm ...
Connect fax through cordless phone7/10/2008Spencer Holcombe
  Q: My husband usually handles all this stuff but since he chose to kill himself this year in the middle ...
  A: Susan, There are several "devices" on the market today that should be able to fill your need. Most ...
Phone interference7/2/2008Spencer Holcombe
  Q: I read you response to interference. I found my HVAC to be the problem/a heat pump. Can I get a ...
  A: Pat, Yes, have an electrician do the job. (he/she can also pin point where the problem lies. ie ...
Phone interference7/1/2008Spencer Holcombe
  Q: I read you response to interference. I found my HVAC to be the problem/a heat pump. Can I get a ...
  A: Pat, You have two choices depending on the TYPE of phone (cordless or standard) If the problem is ...
Unblocking outgoing calls2/28/2008Spencer Holcombe
  Q: I have my landline phone number blocked so that the recipients do not see my number. I know there ...
  A: Cheryl, The "code" to dial is *82 (or from rotary phones dial: 11-82) You can find this ...
how to buy a 1-800 number2/25/2008Spencer Holcombe
  Q: i followed the thread on how to buy a 1-800 number, but there is no mention of how to find out who ...
  A: Ken, Fax the number and see if they respond. Carriers can tell you if the number is theirs, or ...
FAXING with TIME WARNER CABLE2/13/2008Spencer Holcombe
  Q: i have time warner TV cable, Cable Internet, and phone service. They call their phone service ...
  A: Regi Lynn, If it's just a problem of having to unplug the phone, and plug in the fax to the port, ...
telephone2/3/2008Spencer Holcombe
  Q: My phone has a dial tone, and I can place outgoing calls. My answering system via Verizon (my land ...
  A: McKinny, Is your answering system voice mail or an answering machine? If it's voice mail contact ...
electric power and phones1/16/2008Spencer Holcombe
  Q: I have a dect6 1.9(?)ghz base with 2 handsets cordless phone set. Every time the electric power ...
  A: Carol, It IS the PHONE that's causing the problem with the line going dead. Most cordless phones ...
GE 28111 SECT 6.0 - New Voice Mail1/16/2008Spencer Holcombe
  Q: How can I stop flashing light indicating New Voice Mail, once I've retrieved said voice mail, and ...
  A: Richard, Check with your voice mail/service provider. I've only seen phones sold by the provider ...
Fax and phone/voicemail1/13/2008Spencer Holcombe
  Q: I've recently hooked up both my fax and phone to the same single line in our home by way of a ...
  A: Mike, You're going to have to change your setting on your fax AND with your voice mail. See your ...
Refuse FAX'S1/11/2008Spencer Holcombe
  Q: I took the paper out of my FAX machine so that I would not get unsolicited FAX's. But when I put ...
  A: Karen, Without knowing your fax brand, service provider details, I'm giving you general answers, but ...
help12/27/2007Spencer Holcombe
  Q: i have been getting some very rude and annoying calls on my cell phone from some girls who blocked ...
  A: Meg, Yes there is, but you need to contact your law enforecment agency AND your carrier. One ...
AT&T 2455 cordless12/18/2007Spencer Holcombe
  Q: My AT&T 2455 base phone and extension phone both have suddenly started displaying a "searching for ...
  A: Phyllis, Although your phone(s) are six years young, I'd check and replace the batteries before ...
Phone/fax problem12/4/2007Spencer Holcombe
  Q: I'm having a problem with a AT&T phone line that I have a fax machine hooked to it. I cannot fax to ...
  A: Sonia, Try unplugging your D S L filter, and YOUR computer, then resending the FAX. (also reread ...
cordless phone problems11/27/2007Spencer Holcombe
  Q: My husband and I have home based businesses, so he has one phone line for his business, and I have a ...
  A: Sandy, i doubt it's the phones, more likely it's what else you have on your phone lines. ...
Panasonic KX-TG2632AL11/20/2007Spencer Holcombe
  Q: One of the handsets of my cordless phone is not working.It displays 'Move closer to base' when I try ...
  A: Karthik, You might try recharging the handset, or changing the battery. If that doesnt help, try ...
DSL Fine, no dial tone, busy signal11/18/2007Spencer Holcombe
  Q: I have DSL that is working fine, but I have no dial tone. Callers to my house have been getting a ...
  A: Joyce, Check your equipment and the filter/jack. Unplug the computer,fax,etc does the phone work? ...
5.8 GHz phone and radio interference11/12/2007Spencer Holcombe
  Q: I have been picking up what I believe to be radio stations on my phone. What can I do to avoid ...
  A: Kera, Without more information, I can only give you some general tips. You can install an RF ...
No Line Error Message10/25/2007Spencer Holcombe
  Q: I have a V-Tech Dect 6.0 portable phone system with 2 additional handsets. Occassionally upon ...
  A: Bob, Based on your description, I'd say it's a problem with your equipment rather than your service ...
Where to find phone call manager?10/2/2007Stephen W. Leslie
  Q: I generate phone calls for several advertisers from online ads. These calls go through a 'hosted ...
  A: Michael: This really isn't my specific area of expertise (I deal more with long distance rates and ...
Manager for hosted phone setup ?10/2/2007Adam Jacobs
  Q: I generate phone calls for several advertisers from online ads. These calls go through a 'hosted ...
  A: If you are currently generating phone calls, there may be an opportunity for you to earn a revenue ...
Unwanted phone calls9/27/2007Spencer Holcombe
  Q: Holcombe Do you know of any way or any devise that can be purchased that will block incoming phone ...
  A: Paul, You didn't state who you telephone service provider is, but MOST have call management services ...
NG poor line condition when sending to efax8/16/2007Spencer Holcombe
  Q: My phone co is bellsouth. I have a brother mfc-8500, whenever I send to an efax number, I get the ...
  A: Robyn, What else is connected on that line? A computer? a modem? etc.. Check your manual for ...
Panasonic KX-TG2122 Cordless Phone8/8/2007Spencer Holcombe
  Q: I've a problem with the new Panasonic KX-TG2122 which I bought last week. I know this comes with ...
  A: Rajesh, You can't FIX a burned out device. You can replace parts, and if it's JUST your charger, ...
Panasonic KX-TG2122 Cordless Phone8/7/2007Spencer Holcombe
  Q: I've a problem with the new Panasonic KX-TG2122 which I bought last week. I know this comes with ...
  A: Rajesh, I'm sorry to say it sounds like you have "fried" your new device. Since you connected it to ...
Bell System for Dummies7/28/2007Spencer Holcombe
  Q: I have so many questions I dont know where to start. I am very fascinated by the Bell Network ( or ...
  A: Chris, I'm more on the historical side of the corp as opposed to the tech. The best books I've found ...
Confrence calls7/28/2007Adam Jacobs
  Q: I need to know if you know of at east three providers of free teleconfrence providers who can offer ...
  A: There is only one provider that can provide you the service you are looking for. Depending on the ...
Panasonic 5.8GHz phone doesnt work7/22/2007Spencer Holcombe
  Q: we have a set of 3 panasonic phones, 5.8GHz. they ring, but once you pick up the phone you can't ...
  A: I've never seen a cordless phone without a volume control-either on the handset or base. I'd check ...
cordless phones7/19/2007Spencer Holcombe
  Q: I have 3 cordless phones all on the same line. one of them works while the other two do not. I have ...
  A: Do all the jacks have service? Are the phones charged and have good batteries? Are they turned on? ...
panasonic kx-tsc10fxw dial lock!!7/15/2007Adam Jacobs
  Q: i have a panasonic with the code above-my mother locked it let s say by mistake but did not note ...
  A: The kx-tsc10fxw was a very limited edition released by Panasonic. In the early 1990's, the US and ...
Telemarketer Phone Numbers6/28/2007Spencer Holcombe
  Q: I get a lot of phone calls (some 800 numbers, but not all) which I ignore if I can't identify the ...
  A: Alida, The "number" isn't really disconnected, although you can't call into it. It's a system used ...
panasonic dial lock removal6/23/2007Spencer Holcombe
  Q: I have a KX-TG2632AL cordless phone that has dial lock on, that was locked but will not unlock now. ...
  A: Dave, unplug the base unit and remove the batteries from the handset. Let the handset drain by ...
Caller ID w/fax/tad6/13/2007Spencer Holcombe
  Q: I have a Brother MFC 8440 which includes a fax and a Uniden 5.8g with a corded phone/answering ...
  A: David, Check the settings on your fax and phone for a caller id setting. MOST caller id's will work ...

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Questions by
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Stephen W. LeslieSpencer Holcombe 

     
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