AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 2/13/2008 Subject: FAXING with TIME WARNER CABLE
Question Hi Spencer,
i have time warner TV cable, Cable Internet, and phone service. They call
their phone service "digital" (all in one). My phone wire plugs into the back of
a modem and I only have 1 line. I'd like to be able to add my fax machine so
that i can SEND faxes out. However, i've tried a number of configurations and
nothing seems to work. What sort of device is out there that I can plug into
the line port that i have to plug into that will allow me to send out faxes from
time to time? Thanks so much for your help.
Answer Regi Lynn,
If it's just a problem of having to unplug the phone, and plug in the fax to the port, try a jack splitter (available at most electronic and hardware stores) This will allow you to plug in two devices (2 phones, a phone and a fax, 2 faxes, etc) IF however your faxes just wont send, its a settings problem and I suggest you contact time warner, or your fax manufacturer for the correct settings using a digital line.
Spencer
