AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 1/30/2007 Subject: 3 way call tied up line 1 and 2
Question Hi, I was practicing hosting a 3 way call, dialed out on line 1 to my own number, picked up line 2 and then hung up instead of pressing rls. Now both line 1 and 2 are still conferencing with each other even though no one is on the line. How to fix??? norstar phone, the norstar people said to unplug but nothing happened.
Answer Jen,
Click on LINE ONE with the handset off, NOW UNPLUG that phone and then unplug ANY other phone or device you have in other jacks. WAIT at least 1 minute, then with handset back on your phone, plug it, and any other phone or device you unplugged, back in. Your lines SHOULD be clear now. If not, contact your local telephone company's repair service. Spencer