AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 1/3/2006 Subject: 900 number is billing me for down load
Question 11/20/05 135pm Atlanti Mgmt. 900-444-0350 billed my phone number for down loading software.I did not bownload software.SBC sayes to go to www infoservie900.com to git answers about this matter.Can you tell me of a better aproch to salving this matter. 900 number billed me twice for 46.60.
Answer Brian,
Contact the company billing you at the number on the bill.
Inform SBC/at&t that you are disputing the charges and request they remove them, if they are the ones billing you.
If you were billed by the 900 information service company direct, contact them. Spencer
