AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Question I DO have a three way splitter, but it is on the DSL box, which is connected to my computer. I am running everything through THAT splitter, because there is NO phone jack in my office; I actually had to drill a hole through one wall, so that I could run the ONE phone line through said wall into my bedroom. Also, the fax machine, unplugged, somehow messes up the "flow" that allows everything to run properly. I have tried unplugging the machine itself and just running the phone line, but when I do that, my phone won't work (and yes, the phone is plugged in seperately). So, thank you for your help, but I felt the need to respond, since you posed such a strong inquiry to my ignorance.
Thank you,
Amanda
-------------------------
Followup To
Question -
I have to run my office phone through my fax machine, which is going through my computer. My office phone has an answering machine, which is currently set for 4 rings. My fax machine, Brother Intellifax 1270, is also set at a 4 ring delay. Therefore, my answering machine and fax machine are coming on at the same time, and the fax machine overrides the answering machine. I don't use the fax machine to receive faxes, only to send them, so is there a way I can turn on the function that allows the fax machine to pick up after the 4 ring delay? I do not have the manual, as this machine was given to me by a business office who upgraded from this dinosaur. I would greatly appreciate your help!
Answer -
Amanda,
1St, WHY are you running your phone and fax thru your computer? Go get a splitter at any electronics store and plug it in to your telephone wall jack. Plug your phone into the 1st empty slot and your computer into the second.
You can plug your fax into your computers jack, but I would just use a three way splitter. I don't know the brother brand as well as others, so I can't advise you on the settings, but since you only use the device to SEND fax's, why not just keep it turned off until you have a fax to send? You can also try contacting brother online.
Hope this helped, Spencer
Answer Amanda,
Thank you for following up with the information.
Although I wasn't questioning your ignorance as much as needing to know why someone would run their communications devices through another device. The additional fact that you have a splitter, and only run a line to your computer puts it in a much clearer light, as I had thought you were stating you had a line to the computer and everything went through that. I hope you find the setup instructions for your Brother fax. You might also try checking on Ebay for anyone who is selling one and might be of a nature to fax the settings to you. Good luck in your hunt, Spencer
