AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Question I have to run my office phone through my fax machine, which is going through my computer. My office phone has an answering machine, which is currently set for 4 rings. My fax machine, Brother Intellifax 1270, is also set at a 4 ring delay. Therefore, my answering machine and fax machine are coming on at the same time, and the fax machine overrides the answering machine. I don't use the fax machine to receive faxes, only to send them, so is there a way I can turn on the function that allows the fax machine to pick up after the 4 ring delay? I do not have the manual, as this machine was given to me by a business office who upgraded from this dinosaur. I would greatly appreciate your help!
Answer Amanda,
1St, WHY are you running your phone and fax thru your computer? Go get a splitter at any electronics store and plug it in to your telephone wall jack. Plug your phone into the 1st empty slot and your computer into the second.
You can plug your fax into your computers jack, but I would just use a three way splitter. I don't know the brother brand as well as others, so I can't advise you on the settings, but since you only use the device to SEND fax's, why not just keep it turned off until you have a fax to send? You can also try contacting brother online.
Hope this helped, Spencer
