AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 5/10/2007 Subject: Fax and landline phone
Question QUESTION: We have service through Qwest; 1 line; 2 numbers. Recently, I moved my computer and fax machine into a room that has no phone connection. Is there a way to do it remote or wireless instead of stringing a long line everytime we need to use the fax machine? Also, I'm confused about the 2 numbers and think there should be a better way to get faxes without changing the fax to auto answer.
ANSWER: Bar,
Most electronic stores carry wireless jacks you can use to make your phone/fax connections in locations where wired jacks weren't installed.
I'm sorry I don't understand the second part of your question. Could you restate it?
Spencer
---------- FOLLOW-UP ----------
QUESTION: Thanks for the answer to part 1. I thought there was such a things as wireless jacks. Part 2: To receive faxes, we have to undo the jack and plug in the one to the all-in-one printer, then go into the options on the printer and change it to auto answer on fax. After the fax is in, we have to change the option back. I would think the purpose of 2 numbers within 1 jack is to automatically recognize a fax from a regular call (double ring vs single), and answer it accordingly. I'd like to know how to simplify this.
Answer Barb,
You're right, There is an easier way!
it has to do with your fax settings AND how your numbers are set up. You can buy an add-on device (splitter) that plugs into your jack that will split regular calls from fax's, but since I can't see your setup,I can't give you a specific answer. You may just need to contact your service provider for clearer instructions, or need to buy the splitter. It depends on your setup, and if you have other services on your line(call waiting, caller id, etc)
Spencer
