AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 9/13/2006 Subject: Faxing and Digital Phone Service
Question I have Time-Warner digital phone service as well as a cable modem for Internet access. The modem is a Motorola SBV5220, which says it supports automatic fam/modem processing. My problem is that I can now no longer get my HP 2410v All-In-One machine to receive or send a fax. The installer said it should work fine, technical support now says no fax machines are supported on digital phone service. Oh, and I have one line (and number) devoted to both a combo phone/answering machine (AT&T 1855) and the HP 2410v. HELP!
Answer Scott,
i'm sorry but I don't understand your question. You said tech support already told you that faxs aren't supported by digital signal lines. You state you have a normal AT&T line already in use with your answering machine and H|P 2410v. Why not just use the normal AT&T line for your faxes?
