AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 6/29/2005 Subject: Home Office Phone Equipment
Question Spencer,
My wife works from our home office and uses the telephone all day long. We've bought several phone headsets from office supply stores that she plugs into our wireless receiver. Every one of them is piece of junk! They're hard to hear, deliver her voice poorly and just plain fall apart after a short while. I'm willing to spend the money for some quality equipment but all I get is marketing hype and more crappy equipment. Can you recommend some hardware? In a perfect world it would include a binaural headset (wired or wireless) with volume control (she has some hearing problems), a dialer, a standard mini-plug out to plug it into my current phone system (Vtech 20-2481), and handle two lines. I would even buy a whole new phone if it would solve the problem.
Thanks so much in advance.
John
Answer John, although I don't usually recomend specific companies, The supplier for BELL SYSTEM companies:(AT&T, Pacific Telephone, New York Telephone, etc.) was Plantronics/Santa Cruz. They make excellent headsets as far as hearing and and voice quality, and they take quite a beating too. You can find them on the web at: Plantronics.com I'm not sure if they have dialers, but they do have the equipment that meets all your other wants-Volume control and an adapter for hearing impaired, standard plug end, etc... Good luck, Spencer
