AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 10/25/2007 Subject: No Line Error Message
Question I have a V-Tech Dect 6.0 portable phone system with 2 additional handsets. Occassionally upon hanging up from a phone conversation, the handsets all say "no line". There is no dial tone & outgoing calls cannot be made. Sometimes if I unplug the base from the outlet & wait a minute or so then plug back in, it resets itself & is okay. Other times this won't work and eventually it resets itself. Is this a phone problem or possibly a line problem with Verizon, my phone company? Any help with this matter will be greatly appreciated.
Answer Bob,
Based on your description, I'd say it's a problem with your equipment rather than your service provider. I'll go further and say it sounds like a conflict with a computer/modem. What, besides your phone, do you have connected to your phone jacks? Try moving the base unit to another location/jack and see if the problem stops.
Spencer
