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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > Panasonic 5.8GHz phone doesnt work

Topic: Telecom (Phone, Fax, E-mail)



Expert: Spencer Holcombe
Date: 7/22/2007
Subject: Panasonic 5.8GHz phone doesnt work

Question
we have a set of 3 panasonic phones, 5.8GHz. they ring, but once you pick up the phone you can't hear the caller talking. if they talk really loud, you can hear them talking very softly, but if you talk, they can't hear you at all. when i use a different set of phones connected to the same lines, i can hear the caller and they can hear me just fine. i tried to turn up the volume of the panasonic phones, but there is no volume adjustment. are the phones broken, or is there some way of fixing them? Thank you!

Answer
I've never seen a cordless phone without a volume control-either on the handset or base. I'd check the owners manual for instructions on volume. Since all three handset are affected, I doubt their broken. Try resetting your base unit, and check the batteries. I'd call Panasonic for more info if this didn't work.
                      Spencer

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