AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Question QUESTION: I've a problem with the new Panasonic KX-TG2122 which I bought last week. I know this comes with the power supply compatibility for 120V, but unfortunately I used it with 240V power output. When I initially connected to the power outlet, the base unit's green light blinked twice and gone dead after that. Please I need your help immediately.
ANSWER: Rajesh,
I'm sorry to say it sounds like you have "fried" your new device. Since you connected it to a higher voltage outlet than it's designed, Panasonic would consider this improper use and would not cover a repair or replacement. You only option is to purchase another device.
Spencer
---------- FOLLOW-UP ----------
QUESTION: Spencer,
Thanks for your reply, I just checked with a local service center guy, he said probably the high voltage would have done the damage to the "charger" which connects the base unit and the power output on the wall. So he is asking me to bring the base unit and the charger to check whats wrong.
Are you sure that no way I could get this fixed, in fact i'm ready to pay for the repair. seek advice...
Answer Rajesh,
You can't FIX a burned out device. You can replace parts, and if it's JUST your charger, you can buy a replacement, but if it's fried the device-You'll need a New one.
I know of no company/business that "fixes" burned out electronics. (the reason is: it would cost more to pay for the parts and the time involved, than just selling a new one. If you had an old car, and it was going to cost $30,000 to repair it and a new one costs $20,000 what would you do? It's the same idea.) I hope you've only damaged the charger, but I think you're in for a new unit.
Spencer
