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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > Unwanted phone calls

Topic: Telecom (Phone, Fax, E-mail)



Expert: Spencer Holcombe
Date: 9/27/2007
Subject: Unwanted phone calls

Question
Hello Mr. Holcombe


Do you know of any way or any devise that can be purchased that will block incoming phone calls that you do not want.  Everyday, We receive approx 10 - 12 telemarketer phone calls.  I have submitted our phone number to the "do not call" list on the Internet over a year ago.  That helped somewhat but they keep coming.  I have answered their calls and told them to take our number off of their list which they agree to do, but then calls start coming in from different numbers but are from the same company.  I can't prove that but when I tell them not to call and they agree and the next day I start getting calls from a number I have never received before it seems suspicious.  In today’s technology, I am surprised that you can just log onto a website or purchase a devise, enter in the numbers that you do not want calling so when they do call, the phone doesn't even ring.

Any thoughts or ideas would be GREATLY appreciated.

Thank You,

Paul


Answer
Paul,
You didn't state who you telephone service provider is, but MOST have call management services that you can subscribe to.These allow you to enter a number(s) that you don't wish to receive calls from before it even rings your phones. Their are also devices you can buy that will answer the caller telling them you don't take telemarketing calls and to take your number off their list, and then hang up--but these devices still allow your phone to ring till they answer it. I'd advise you to contact your service provider and add call manager. it's worth the small monthly fee to be able to stop the ringing of repeat calls you didn't want in the first place.
                      Spencer

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