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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > cordless phone kills phone line

Topic: Telecom (Phone, Fax, E-mail)



Expert: Spencer Holcombe
Date: 12/19/2006
Subject: cordless phone kills phone line

Question
Hi I have the same issues that Kathy had back on 9/20/05 where my cordless phones kill the phone line (cause me to not be able to dial out and the phone line to be busy).  we have a 5.8ghz two motorola phone combo thing (one main and the other needs to phone jack).  we have them hooked up to the dsl filters.  the phone has worked before on the line but 90% of the time it kills the line as soon as you plug it in.  I have done your suggestions given to Kathy and they did not help at all.  any new ideas?

Answer
Katy,
If you've followed all the advice, all I can say is since you know the cordless unit is the problem - REPLACE the line cord going from the base to the jack, recheck the jack with a new or known working one, and take the unit in for repair or replacement. I think you'll find the cord or jack IS the problem and I suspect the CORD.                     
                     Spencer

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