AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Question My husband and I have home based businesses, so he has one phone line for his business, and I have a dual phone line - one for my business and one for the home phone. He purchased the Uniden digital cordless phone(5.8 ghz) which he liked, so when I went to purchase my two-line set of phones, I purchased the same ones. Ever since I brought the phones home and began using them, I am constantly having people say they can barely hear me, it's breaking up, sometimes the phone will just cut off, other times it won't dial when I press the buttons, etc. Do you think it is a defect with the phones, or could there be an interference between having the two sets of cordless phones in the same house? (They are all 5.8 ghz). Any ideas, or should I just take them back to the store and start over?
Any ideas you can share would be much appreciated! Thanks for your time!
Answer Sandy,
i doubt it's the phones, more likely it's what else you have on your phone lines. Computer(s), other cordless phones, modems, alarm, teevo, answering service-machine, etc...
1st try moving your base unit to another location. you can also try raising or lowering the antenna, But i would also check the phone by unplugging each additional item on your line -one at a time and see the the problem goes away-If it does you found the culprit! Electric items plugged into the same circuit as the base stations power cord can also be the source, Check what else is on that circuit.
Spencer
