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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > Caller ID w/fax/tad

Follow-Ups to Answer from Expert Spencer Holcombe


mjit writes on 2007-09-14 17:11:31
You can't simply use a duplex jack and plug the TAD in before this fax. The TAD must be plugged into the out on the back of the MFC, UNLESS you subscribe to "distinctive ring" service, and have set up your equipment for it. You can't have a phone plugged into the same line as this fax otherwise.

I have the same equipment (except my TAD base is cordless) and the caller ID is working on both fax and phone. As far as I can tell, CID is auto on the phone as long as you subscribe to it. Check your MFC, and make sure that it's set on "External TAD" not Fax/Tel.

Press Menu > 0 > 1
Use directional pad to select "Exteranl TAD"
Press Set
Press Stop/Exit

If you're all ready using "Exteranl TAD," then I'm not sure what else it could be...



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