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Telecom (Phone, Fax, E-mail)

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About Spencer Holcombe
(Top Expert on this page)

Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail)

SubjectDate AskedExpert

Cordless phone keeps beeping2/17/2006Spencer Holcombe
  Q: I have a Panasonic KX-FPG381 Phone, Fax, 2.4 Cordless phone. Whether the cordless phone is in its ...
  A: Ms. Noble, I'm not up on Panasonic, but would suggest you check your owners manual. You may just ...
fax errors2/11/2006Carmine Bonito
  Q: I am sorry, i should have written that. It is SBC. anilThank you for your prompt response. We don't ...
  A: Oh Them, I Live and Work In Northern Michigan and Do Service Work For Talk America And LDMI And Deal ...
Telephone, fax, cell phone related question1/20/2006Carmine Bonito
  Q: My wife and I own a business with offices in two locations. I want to do away with SBC land lines ...
  A: Woe is me, just kidding. Telephone service is necessary and there are many other Local Service ...
cordless 2.5 vs. 5.81/5/2006Carmine Bonito
  Q: we currently have a 2.4 cordless phone sysytem, if we go to a 5.8 will the range of the phone ...
  A: Generally the higher the frequency, The clearer the transmission and farther it will travel. I am ...
900 number is billing me for down load1/3/2006Spencer Holcombe
  Q: 11/20/05 135pm Atlanti Mgmt. 900-444-0350 billed my phone number for down loading software.I did not ...
  A: Brian, Contact the company billing you at the number on the bill. Inform SBC/at&t that you are ...
untraceable fax12/19/2005Spencer Holcombe
  Q: i keep getting faxes with no way of telling what number sent them. Its the ex but again everyone i ...
  A: Ralph, A fax only shows what the sender allows. The USER of the sending fax machine sets up what ...
Telephone Recorder12/16/2005Spencer Holcombe
  Q: Can you recommend a simple device to record a telephone conversation on a digital telephone line? ...
  A: Philip, Your device SHOULD work if you install a filter at the telephone line jack and plug the ...
phone text12/5/2005Carmine Bonito
  Q: I hope everything went well in the hospital. Thanks for the information. I will try their website. ...
  A: You need to know their cell phone SERVICE PROVIDER. Go to their website and find link to text ...
phone text12/2/2005Spencer Holcombe
  Q: How do I text-message someone's phone using the computer? Thanks, Randy
  A: Randy, you need to find out if the person you want to communicate with has a phone that supports ...
phone text12/2/2005Carmine Bonito
  Q: How do I text-message someone's phone using the computer? Thanks, Randy
  A: Sorry about being late with reply, Just got out of Hospital This Morning... Answer: This is only ...
Area code exchange routing etc.10/14/2005Spencer Holcombe
  Q: We sell marketing campaigns to chiropractors in various markets, so when we sign up a client in, ...
  A: I'm sorry you've had so much trouble getting a simple 800# with area code routing installed. ...
Conf call #9/26/2005Spencer Holcombe
  Q: we are looking for a conference call in # for a small business. The call in # will be used once a ...
  A: Nicole, AT&T offers a wide range of conference calling services, from simple audio, to video, ...
Cordless Telephone9/20/2005Spencer Holcombe
  Q: Could I possibly have your opinion on what might be the issue with my cordless phone? I have a Radio ...
  A: Kathy, I can only think of two things that might be causing the problem- 1. make sure you are ...
Fraud Billing9/13/2005Spencer Holcombe
  Q: Holcombe, First of all, I want to thank you for answering my question. I used T-Mobile as my cell ...
  A: Ivy, I'm sorry, I don't handle mobile/cell phone questions. If it was me, I'd contact T-mobile, ask ...
Phone / Fax line sharing8/24/2005Spencer Holcombe
  Q: I am setting up a home office for telecommuting (not a home based business). I will be ordering a ...
  A: John, The adapter is used to let your fax know the call is a data one and that it should auto ...
Phone / Fax line sharing8/24/2005Spencer Holcombe
  Q: I am setting up a home office for telecommuting (not a home based business). I will be ordering a ...
  A: John, One line with call waiting, and an adapter sold at most electronic stores, or included with ...
Adding more phone jacks8/14/2005Carmine Bonito
  Q: "Thank you in advance for taking the time to try and help me out. Here is my situation in a ...
  A: Sure You Can Splice Into The Wires. Use A Razor Knife, Leatherman Os An Exacto To Slit The Wires ...
Adding more phone jacks8/14/2005Carmine Bonito
  Q: "Thank you in advance for taking the time to try and help me out. Here is my situation in a ...
  A: The task is not as hard as you think. At Each of the working jacks, the wires are connected to the ...
brother fax machine7/31/2005Carmine Bonito
  Q: i have a brother intellifax 1270. cannot find the manual. need to hook up external answering machine ...
  A: You Are Going to have problems, the fax or answering machine will want to answer the ringing line on ...
cell phone7/29/2005Carmine Bonito
  Q: what's a bag phone? i dont want the free phone and then sign on for a contract. i want pay as u go. ...
  A: 5 Years Is Old For Cell Phone's, But You Like What You Have. Try Doing A Search On: GOOGLE.COM For ...
Fax7/2/2005Carmine Bonito
  Q: I have a paperjet 60E fax machine which is now out of warranty. I am getting an error code (system ...
  A: http://www.evocal.co.uk/catalogue/modules/product_catalogue/index.cfm?fuseaction=productdetails&prod ...
Home Office Phone Equipment6/29/2005Spencer Holcombe
  Q: Spencer, My wife works from our home office and uses the telephone all day long. We've bought ...
  A: John, although I don't usually recomend specific companies, The supplier for BELL SYSTEM ...
re: Vonage6/20/2005Spencer Holcombe
  Q: A friend of mine told me about Vonage and I wonder if you've heard anything it. Evidently it ...
  A: Although I don't reccommend ANY telecom carriers by name, Vonage is one of several that is selling ...
re: Vonage6/20/2005Carmine Bonito
  Q: A friend of mine told me about Vonage and I wonder if you've heard anything it. Evidently it ...
  A: I Too Do Not Know A Lot About Them. I Do Know That You Have To Have Braodband Internet Service, ...
T1 line/caller ID5/26/2005Carmine Bonito
  Q: Here's the background. We have a T-1 line (I don't know, maybe two) for our two companies in this ...
  A: I Think I've Got This Right... Are The Two Telephone Systems Tied Together In Any Fashion, This ...
Hi Carmine Bonito, Is it...3/27/2005Carmine Bonito
  Q: Is it possible to connect 3 or more parties into a conference call using regular telephone service? ...
  A: Sorry For The Delay. Regular Telephone Service, As In Home Service With A Plain Old Telephone Or ...
Volume of My Voice on Other Phones3/24/2005Spencer Holcombe
  Q: I have a fairly consistent problem when talking to other people from my home landline. They claim ...
  A: I doubt it is your line, although you may want to try switching your dsl filter for that phone with ...
Question on VOP, that Time Warner is offering on their Digital phone.3/14/2005Spencer Holcombe
  Q: I wanted to write tonight to find out some info on VOP (Voice Over Protocol). I think that is what ...
  A: I really can't help you too much with VOIP-Voice Over Internet Protocol. I know it's more ...
FAX MACHINE COMPATIBILITY3/14/2005Carmine Bonito
  Q: Carmine - I have a Canon FaxPhone 18 Fax machine. It is probably 15 years old. I am finding that I ...
  A: Put The Old Boy In The Trash Can And Go To Office Max or Another Electronics / Office Supply Store ...
Cell phone or/and Land Line2/9/2005Carmine Bonito
  Q: .. 1. I have a land line, use a laptop and use a TrakPhone cell phone (pay as you go). Am a ...
  A: Sorry It Took Me So Long To Get Back To You, Had To Go Out And Support Yours Truly... I Would Like A ...
Directions to Future Clinic1/16/2005Carmine Bonito
  Q: I am a licensed acupuncturist living in Nashville, TN. anticipating beginning my first practice this ...
  A: Congratulations Are In Order and I Do Wish You The Greatest On Your Endeavor... I Am Sure That You ...
How do I buy a 1-800 number?1/7/2005Spencer Holcombe
  Q: 1-7 Followup Question - Hello Spencer, Thank you for your answer. When I find out what ...
  A: Earl, please do! After you find out the information, I think you'll find you will need to have him ...
cordless phones not functioning properly12/27/2004Spencer Holcombe
  Q: My home telephone service provider is Talk America but SBC is in charge of the exterior wiring. I'm ...
  A: Mike, What ELSE is on your telephone system? alarm? computer? fax? tivo? I would be guessing, but ...
sending fax by computer12/21/2004Carmine Bonito
  Q: What we did was: Changed port speed to 57600 from 115200;removed/uninstalled Microsoft Fax installed ...
  A: I Am Curious Though, Most If Not All Fax Machines Are 14,400. The Speed That You Changed Is Probably ...
sending fax by computer12/17/2004Carmine Bonito
  Q: We cannot fax to several fax machines. We think it is because the two recording beeps, start and ...
  A: There Has To Be Something With Your Telephone Line Or Fax Setting On Yours Or The Ones Who Cannot ...
Receiving phone calls while on-line12/15/2004Spencer Holcombe
  Q: With a single phone line and an ISP that uses the phone line, is there any way that I can be sure ...
  A: Ed, you can use DSL from your telephone company, or subscribe to a dial up internet telephone ...
phone system12/15/2004Spencer Holcombe
  Q: Could you tell me what type of phone system is available to take incoming products orders when you ...
  A: I would go with voice mail, to take care of the other incoming calls while talking with one ...
Panasonic KXTD81612/13/2004Carmine Bonito
  Q: I purchased (on-line) and installed a Panasonic phone system with voice mail m odule. The central ...
  A: Why Did You Wait For the 30 Days To End? Do You Have The Software For Your Laptop Computer That ...
Telephone12/6/2004Carmine Bonito
  Q: I would like to know if there is such a phone system where the phone can be a regular phone, one ...
  A: What I Am Understanding Is That You Are Looking To Utilize A Standard Type Of Telephone On A ...
telephone jacks12/3/2004Spencer Holcombe
  Q: I just added a second line to my home telephone. The telephone company said that I can reconfirgure ...
  A: Ms. Almeida, It all depends on what you want to do with the second line, are you using it for a ...

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