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Telecom (Phone, Fax, E-mail)

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About Spencer Holcombe
(Top Expert on this page)

Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail)

SubjectDate AskedExpert

Unwanted phone calls9/27/2007Spencer Holcombe
  Q: Holcombe Do you know of any way or any devise that can be purchased that will block incoming phone ...
  A: Paul, You didn't state who you telephone service provider is, but MOST have call management services ...
NG poor line condition when sending to efax8/16/2007Spencer Holcombe
  Q: My phone co is bellsouth. I have a brother mfc-8500, whenever I send to an efax number, I get the ...
  A: Robyn, What else is connected on that line? A computer? a modem? etc.. Check your manual for ...
Panasonic KX-TG2122 Cordless Phone8/8/2007Spencer Holcombe
  Q: I've a problem with the new Panasonic KX-TG2122 which I bought last week. I know this comes with ...
  A: Rajesh, You can't FIX a burned out device. You can replace parts, and if it's JUST your charger, ...
Panasonic KX-TG2122 Cordless Phone8/7/2007Spencer Holcombe
  Q: I've a problem with the new Panasonic KX-TG2122 which I bought last week. I know this comes with ...
  A: Rajesh, I'm sorry to say it sounds like you have "fried" your new device. Since you connected it to ...
Bell System for Dummies7/28/2007Spencer Holcombe
  Q: I have so many questions I dont know where to start. I am very fascinated by the Bell Network ( or ...
  A: Chris, I'm more on the historical side of the corp as opposed to the tech. The best books I've found ...
Confrence calls7/28/2007Adam Jacobs
  Q: I need to know if you know of at east three providers of free teleconfrence providers who can offer ...
  A: There is only one provider that can provide you the service you are looking for. Depending on the ...
Panasonic 5.8GHz phone doesnt work7/22/2007Spencer Holcombe
  Q: we have a set of 3 panasonic phones, 5.8GHz. they ring, but once you pick up the phone you can't ...
  A: I've never seen a cordless phone without a volume control-either on the handset or base. I'd check ...
cordless phones7/19/2007Spencer Holcombe
  Q: I have 3 cordless phones all on the same line. one of them works while the other two do not. I have ...
  A: Do all the jacks have service? Are the phones charged and have good batteries? Are they turned on? ...
panasonic kx-tsc10fxw dial lock!!7/15/2007Adam Jacobs
  Q: i have a panasonic with the code above-my mother locked it let s say by mistake but did not note ...
  A: The kx-tsc10fxw was a very limited edition released by Panasonic. In the early 1990's, the US and ...
Telemarketer Phone Numbers6/28/2007Spencer Holcombe
  Q: I get a lot of phone calls (some 800 numbers, but not all) which I ignore if I can't identify the ...
  A: Alida, The "number" isn't really disconnected, although you can't call into it. It's a system used ...
panasonic dial lock removal6/23/2007Spencer Holcombe
  Q: I have a KX-TG2632AL cordless phone that has dial lock on, that was locked but will not unlock now. ...
  A: Dave, unplug the base unit and remove the batteries from the handset. Let the handset drain by ...
Caller ID w/fax/tad6/13/2007Spencer Holcombe
  Q: I have a Brother MFC 8440 which includes a fax and a Uniden 5.8g with a corded phone/answering ...
  A: David, Check the settings on your fax and phone for a caller id setting. MOST caller id's will work ...
Phone rings but all I hear is buzzing...6/8/2007Spencer Holcombe
  Q: I have a cordless phone and it rings just fine but when I answer the phone all I hear is a buzzing ...
  A: Jessica, What type/brand of cordless phone do you have? How old is it? Have you tried making a call ...
disabling a phone from ringing6/7/2007Spencer Holcombe
  Q: We have a Spirit phone system in our office and no one has any clue which Spirit system it is ...
  A: You can program any phone in your system to ring/not ring have outside access, intercom, etc --all ...
How to unblock a private number6/2/2007Spencer Holcombe
  Q: I recently receive 2 blocked on my home phone line, the caller was making threats and then hanging ...
  A: Amy, Although you can't "unblock" the callers number, your telephone company has a record of the ...
business phone suggestions6/2/2007Spencer Holcombe
  Q: I have a question concerning calling features and how they would work in a business application. I ...
  A: Nick, You have some choices to make, but ALL start with your telephone service provider. Give them ...
buzzing/humming sound in cordless phone5/13/2007Spencer Holcombe
  Q: We were out of town durring several storms and when we returned, I reconnected a phone/answering ...
  A: Linda, Check the jacks for any damage and/or anything that may have lodged inside while you were ...
Fax and landline phone5/10/2007Spencer Holcombe
  Q: We have service through Qwest; 1 line; 2 numbers. Recently, I moved my computer and fax machine ...
  A: Barb, You're right, There is an easier way! it has to do with your fax settings AND how your numbers ...
Fax and landline phone5/8/2007Spencer Holcombe
  Q: We have service through Qwest; 1 line; 2 numbers. Recently, I moved my computer and fax machine ...
  A: Bar, Most electronic stores carry wireless jacks you can use to make your phone/fax connections in ...
FAX5/3/2007Spencer Holcombe
  Q: We have a fax machine on campus that has no problem sending to most fax numbers on or off campus. ...
  A: Mat, It could still be a line problem, your fax line or the receiving one, or it could be an ...
Phone patches4/14/2007Spencer Holcombe
  Q: I work for a small business that specializes in audio narration and voice-overs. One of our ...
  A: Check out phone/audio conferencing equipment at most electronic stores and in the yellow pages. ...
5.8 static4/9/2007Adam Jacobs
  Q: I had a 2.4 phone and a friend of mine who works for the phone company said that whenever I called ...
  A: The technology of the basic cordless home phone has not evolved over the last 15 years. There are ...
Isolating lines 1 and 24/2/2007Spencer Holcombe
  Q: The expert can't answer your question. Your Question was: I live in a condo. I have 2 lines. ...
  A: Carlton, ok NOW i have a starting place. I was afraid you were going to say exactly what you did- ...
incoming fax on residential landline3/21/2007Spencer Holcombe
  Q: We recently started receiving fax calls, as evidenced by the recorded beeps on our answering ...
  A: Allan, i'm sorry I don't know of any hardware add-ons that would do this for your existing answering ...
How to get phone answer mach. to recieve call instead of fax3/20/2007Spencer Holcombe
  Q: Have Brother MFC-240C and AT&T model 1480 telephone.Fax answers instead of answer machine,don't know ...
  A: Mark, You need to check the answer settings on both your fax and answering machine. Make sure you ...
Cordless phone2/15/2007Spencer Holcombe
  Q: No one seems to know the answer to this question so I thought I'd go to the expert/s. I was given a ...
  A: Mario, That "mint green stuff" is called corrosion, and it has most likely damaged your handsets ...
Vonage and Verizon2/10/2007Spencer Holcombe
  Q: I've heard a lot about Vonage and my dad considering switching to it, but at the moment we're using ...
  A: Dan, Unless you discontinue your current telephone service, you'll pay Vonage's monthly charges and ...
3 way call tied up line 1 and 21/30/2007Spencer Holcombe
  Q: I was practicing hosting a 3 way call, dialed out on line 1 to my own number, picked up line 2 and ...
  A: Jen, Click on LINE ONE with the handset off, NOW UNPLUG that phone and then unplug ANY other phone ...
*82 while trying to send fax1/14/2007Carmine Bonito
  Q: I'm trying to fax from work to a private fax. The fax keeps indicating needs a *82. On our fax we ...
  A: Try Calling Your Cell Phone From The Fax And See What Number Combo Works There. Then Try The Same ...
Error Code "NG"1/10/2007Spencer Holcombe
  Q: Work for US Government. Have a Brother MFC 4600 fax/copier. We get an error code NG "Poor Line ...
  A: John, You're the 1st tell tell me where you work, but I could have used your telco and wiring ...
forward phone calls & track them1/5/2007Spencer Holcombe
  Q: Is there a way I can call someone then forward their call so my line will be free to call someone ...
  A: Tom, I'm not clear on what you're trying to do. If you want to forward a call on someone else's line ...
cordless phone kills phone line12/19/2006Spencer Holcombe
  Q: we have a 5.8ghz two motorola phone combo thing (one main and the other needs to phone jack). we ...
  A: Katy, If you've followed all the advice, all I can say is since you know the cordless unit is the ...
fax machines12/12/2006Spencer Holcombe
  Q: Hey Spencer, I'm still a little confused. Would I hook the fax up to my regular phone jack or to ...
  A: Bridgette, Your fax will plug into your reg voice line. Set the fax to answer after 4-5 rings(you ...
fax machines12/12/2006Spencer Holcombe
  Q: I only have one phone line in my home. My computer is on DSL. I'm going to buy a fax machine. Can I ...
  A: Bridgette, Alot of your questions are going to depend on the fax machine you buy, so tell the ...
Fax12/3/2006Spencer Holcombe
  Q: Spencer, A few months ago I sent a fax but never kept the "transmission receipt page". Do you ...
  A: Neil, Check with your office accounts payable dept for list of calls placed related to the fax you ...
GE. 28111 Series DECT 6.011/26/2006Spencer Holcombe
  Q: I just purchased the above phone set and have not been able to get either phone to ring. I have ...
  A: Joe, I don't have enough information to give you a firm answer, but try some basics: have you ...
2 Brother Fax Machines wont Talk to Each other??11/15/2006Spencer Holcombe
  Q: I bought a new Brother 7220 MultiFunction Printer for my home office. This was to replace an old ...
  A: Chris, I really can only offer a hunch, but I'd check the number that your fax is dialing to ...
Fax Error11/13/2006Carmine Bonito
  Q: I keep receiving an error while receiving a fax, what can I do?
  A: 1) Are You Using Your Home Telephone Line For The Fax Or A Different One (Telephone #). 2) If A ...
Old DTMF Pad Problem11/12/2006Spencer Holcombe
  Q: I'm cleaning the interior of an old Western Electric telephone for my mother. The dialtone volume ...
  A: Larry; Go back and recheck all of the contact points. Make SURE none of the contacts are bent or out ...
Visual Message Waiting Indicator10/18/2006Carmine Bonito
  Q: This is more of a follow-up to the outcome of the problem. First, thank you for your help! All it ...
  A: Thought It Might Be The PHONE COMPANY. SBC Is Also My Service Provider In Northern Michigan And They ...

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Active Experts:
Stephen W. LeslieSpencer Holcombe 

     
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