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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > re: Vonage

Topic: Telecom (Phone, Fax, E-mail)



Expert: Spencer Holcombe
Date: 6/20/2005
Subject: re: Vonage

Question
  Hello Spencer,

  A friend of mine told me about Vonage and I wonder if you've heard anything it.  Evidently it provides local and long distance phone service for $25 per month and $5 for extra numbers.  It uses the Internet.  Numbers are portable.  I'm now paying $60 per month to Verizon for 2 local lines and $29.95 per month to AT&T for unlimited long distance.

  Any advice will be most appreciasted.

Thanks!

Earl Brown
ebrown@sky44.com

Answer
Dear Earl, Although I don't reccommend ANY telecom carriers by name, Vonage is one of several that is selling VOIP (Voice over Internet Protocols). The F.C.C. has just ruled that VOIP carriers must address their LACK of 9-1-1 access, as well as providing better information to the public. I think your pricing is off, however, You can go to vonage's web site: vonage.com, and read the data on their services and pricing. Be advised, if you have a power failure, your internet connection is lost, or your internet provider has trouble, YOU WILL LOOSE TELEPHONE SERVICE INCOMING AND OUTGOING.  Spencer  

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