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About Spencer Holcombe
Expertise
I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.   

Experience
Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.

Organizations
Telephone Pioneers of America

Publications
PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com

 
   

You are here:  Experts > Business > Small Business Information > Telecom (Phone, Fax, E-mail) > telephone jacks

Topic: Telecom (Phone, Fax, E-mail)



Expert: Spencer Holcombe
Date: 12/3/2004
Subject: telephone jacks

Question
I just added a second line to my home telephone. The telephone company said that I can reconfirgure my jack for a 2nd line. She stated that it is easy...all I have to do is reconnect some wires. Can you please explain to me what wires am I going to connect? Do I need to buy any material? I am not sure how to do this?

Answer
Ms. Almeida, It all depends on what you want to do with the second line, are you using it for a computer,a two-line phone, alarm, etc. You should be able to wire your jacks to accept the second line by just connecting the standard two unused wires inside the jacks, and at your network interface (that phone company box outside, or in your basement). If you send more information, I can walk you through it. Spencer  

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