AboutSpencer Holcombe Expertise I have been in the telecommunications arena for several years. I've worked in traffic,installation,repair,customer service,fraud,national and major accounts. I Started with Pacific Telephone,went to American Bell, AT&T Information Systems, AT&T Communications, Pacific Bell-SBC - AT&T. I can answer most questions of a service or equipment nature-excluding cellular. From jacks, wiring, phones, to custom calling services, local to long distance.
Experience Bell System and post divesture work for AT&T and Local operating companies. Service rep-to Fraud desk.
Organizations Telephone Pioneers of America
Publications PTM mag. Connections, Update, and other company publications. Also have expert status at AskME.com
Expert: Spencer Holcombe Date: 8/28/2006 Subject: voice mail and Brother fax machine
Question having trouble receiving faxes because I have voice mail..I've tried various settings and still can't automatically receive faxes, must do it manually (meaning I must be home). If I do another setting people can't leave voice messages when I'm not home.
Answer You didn't state what's happening, but I'm going to asssume that your voice mail is coming on, and "zapping" your incoming fax's.
Try setting your voice mail to come on after 4 rings and your fax to answer after 2-3, or any combination that is close. You want your fax to answer before your voice mail has a chance to "grab" the call. Your voice mail/telephone company should be able to porvide you with the information on voice mail pickup settings. Spencer
