AboutEric Miller Expertise I have over 10 years worth of experience in the telecommunications industry. I can give helpful information on virtually all aspects of telecommunications from residential installations to full size commercial installations. I have extensive experience in working with telecom media from CAT3 cable to fiberoptic cable. Be forewarned, hardware and software is not my thing, but I will give it my best to answer your questions.
Experience I have over 10 years worth of telephony experience, most of it in installation. I have extensive experience working with dial tone. I also have extensive knowledge in the installation/termination of all low-voltage cables, from CAT3 voice grade cable, to outside plant cable, to fiberoptic cable. I have used all types of test equipment ranging from CAT5 cable testers to OTDR's. I have experience in working with digital keys systems and PBX's.
Education/Credentials I have been BICSI certified. I have held certifications in digital key systems, voicemail, and other external equipment. I have held numerous certifications covering the installation of low voltage cable, including fiberoptic cable.
Expert: Eric Miller Date: 3/11/2008 Subject: Can an answering machine do this?
Question I run a non-profit BMX track and really need a special answering machine. I would like it to give the caller 2 options. 1 for standard track information and 1 for us to remotely add information about if the track is open in case of bad weather. We have no computer just a phone line. Is this possible?
Answer Hi Art-
Unfortunately, there is not an answering machine currently on the market that is "smart" enough to do that. Answering machines are very dumb little creatures with very simple brains. For an answering machine to be able to do what you need, it would have to have the ability to understand DTMF tones. DTMF tones are the tones you hear as you press a button on your phone as you dial.
There are, however, small voicemail systems that can handle what you need. One that comes immediately to mind is the KeyVoice Small Office Light system.
Sorry I wasn't able to help. If I can answer any more questions, please do not hesitate to let me know. Thanks for the question!
