AboutEric Miller Expertise I have over 10 years worth of experience in the telecommunications industry. I can give helpful information on virtually all aspects of telecommunications from residential installations to full size commercial installations. I have extensive experience in working with telecom media from CAT3 cable to fiberoptic cable. Be forewarned, hardware and software is not my thing, but I will give it my best to answer your questions.
Experience I have over 10 years worth of telephony experience, most of it in installation. I have extensive experience working with dial tone. I also have extensive knowledge in the installation/termination of all low-voltage cables, from CAT3 voice grade cable, to outside plant cable, to fiberoptic cable. I have used all types of test equipment ranging from CAT5 cable testers to OTDR's. I have experience in working with digital keys systems and PBX's.
Education/Credentials I have been BICSI certified. I have held certifications in digital key systems, voicemail, and other external equipment. I have held numerous certifications covering the installation of low voltage cable, including fiberoptic cable.
Expert: Eric Miller Date: 4/10/2007 Subject: Need Phone Jack By Computer
Question QUESTION: Hi! This may be a long shot, but I'll give it a try. I have cable broadband internet access and would like to get Vonage, but my problem is that I have no phone jack near the computer. There is, however a a phone jack near the tv, but with the home theater there, I have no room to move my desk...and there is a phone jack in the living room, but the cable will be in the way of foot traffic no way to conseal it. I think my best bet would be finding an extra long phone extension line, maybe 25 or 30 feet to connect to the phone jack in the family room next to the TV and connect to modem. Years ago I found some kind of phone jack adaptor thing that had prongs to plug into a regular outlet and you were able to plug in a phone into this outlet. It was literally turning any household outlet into a phone jack without installing another line. That is what I am ultimatly looking for, but do you have any suggestions how to connect the computer with the phone jack without moving the desk?
ANSWER: Hi Kris!
To my knowledge, and please correct me if I am wrong, you don't need a phone jack for Vonage. It connects directly to your broadband service, in line behind your broadband router. If your router is located at or near your computer desk, you should be in good shape. The only reason you would need a regular phone jack at your computer would be if you were reverting back to dial-up. Listed below is the website for Vonage and step-by-step instructions on how it is installed. http://www.vonage.com/help.php?article=924&category=89&nav=3
Also, here is some information on the phone adapter that converts any broadband connection into your own personal phone line with your same number. It is included with your order. http://www.vonage.com/features.php?feature=phone_adapter
I hope this helps! If I need to clarify anything, please let me know. Thanks for the question!
Eric
---------- FOLLOW-UP ----------
QUESTION: Yes, I do have a wirless broadband router which was originally intended for the other computer in the other bedroom for internet access. I was only looking at my modem, which did not have a plug-in for Vonage. My broadband router has 3 extra. I will go back to Vonage website to investigate it. Thanks for pointing me in the right direction.
Kris
Answer Maybe I was mistaken. Are you intending to use Vonage for connection to the internet, or just use dial-up at your computer? All you really need to utilize Vonage is your broadband connection. Using one of your vacant ports on your router will definitely work. You may have to reconfigure port settings, but it should sync right up.
