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About Eric Miller
Expertise
I have over 10 years worth of experience in the telecommunications industry. I can give helpful information on virtually all aspects of telecommunications from residential installations to full size commercial installations. I have extensive experience in working with telecom media from CAT3 cable to fiberoptic cable. Be forewarned, hardware and software is not my thing, but I will give it my best to answer your questions.

Experience
I have over 10 years worth of telephony experience, most of it in installation. I have extensive experience working with dial tone. I also have extensive knowledge in the installation/termination of all low-voltage cables, from CAT3 voice grade cable, to outside plant cable, to fiberoptic cable. I have used all types of test equipment ranging from CAT5 cable testers to OTDR's. I have experience in working with digital keys systems and PBX's.

Education/Credentials
I have been BICSI certified. I have held certifications in digital key systems, voicemail, and other external equipment. I have held numerous certifications covering the installation of low voltage cable, including fiberoptic cable.

 
   

You are here:  Experts > Industry > Telephony > Telecommunications > auto-dial home security false alarms

Topic: Telecommunications



Expert: Eric Miller
Date: 1/2/2007
Subject: auto-dial home security false alarms

Question
I have an auto-dial home security device (in a vacant apt.)
programmed to call my cell phone if it detects motion. The device works well when tested, but I have received one false alarm (between 10:45 and 11:10 pm each of the six nights since installed. It uses Passive infrared technology and simulates the "redial" function . What could trigger these "once a day" calls at about the same time each night? Could it be a Telecom signal/query?

Answer
Hey Ken-
I don't think a telecom query is the answer.  Most local service providers (i.e. BellSouth) use analog technology for residential dial-tone service which would make it difficult for them top send a signal.  It sounds like your problem may be resulting from a reboot cycle within the alarm CPU.  Unfortunately, I have not had much experience with alarms, especially newer, more sophisticated models.  Hope this helps!!

Thanks for the question,
Eric

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