| Subject | Date Asked | Expert |
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| Home telephone problem | 9/20/2008 | Eric Miller |
Q: We have a two story home. We have two phone lines (numbers). One bedroom (1st floor) is my office. ...
A: I would start with isolating lines 1 and 2 from the answering machine. Sometimes, answering ...
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| answering machines for time warner phone service | 6/17/2008 | Eric Miller |
Q: I was wondering if anything new has been developed so i could have my own answering machine and not ...
A: Unfortunately, technical advances of late have far outpaced the equipment needed to support it and ...
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| panasonic kx-ta824 long distance time liminiter | 6/9/2008 | Eric Miller |
Q: I am in Hawaii on Hawaiintelcom's network with a KX-TA824 pbx supporting KX-T7731 phones. when ...
A: What kind of service are you getting from Hawaiian Telecom- analog, T-1, PRI? If the lines are ...
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| panasonic kx-ta824 long distance time liminiter | 6/4/2008 | Eric Miller |
Q: I am in Hawaii on Hawaiintelcom's network with a KX-TA824 pbx supporting KX-T7731 phones. when ...
A: While I'm not familiar with Panasonic PBX's, I can understand your issue. While first reading your ...
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| Half rings and answering machine won't pick up | 4/8/2008 | Eric Miller |
Q: I read your answer to another person who had this problem, but our trouble started after we went ...
A: First, let me apologize for not answering your question sooner. OK, I believe that there might be ...
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| phone rings but cannot answer | 3/19/2008 | Eric Miller |
Q: my phones in my house have no dial tones,but will ring on any incoming call.when i go to answer it ...
A: My apologies for not getting back to you in a timely manner. OK, you say your phones have no dial ...
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| Can an answering machine do this? | 3/11/2008 | Eric Miller |
Q: I run a non-profit BMX track and really need a special answering machine. I would like it to give ...
A: Unfortunately, there is not an answering machine currently on the market that is "smart" enough to ...
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| Answering Machine Doesn't Pick Up. | 2/16/2008 | Eric Miller |
Q: It was just one evening around dinner time a call was coming through and the answering machine did ...
A: my apologies for not answering your question sooner. I've been a touch under the weather. Okay, ...
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| panasonic kxtda600 | 2/13/2008 | Eric Miller |
Q: I'm not good writing in english but I need some help wiht a panasonic kx tda600, if you can do it ...
A: Well, I wish I could be of more help, but I have zero experience on anything Panasonic. I can tell ...
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| cable/digital phone/internet from TimeWarner | 1/10/2008 | Eric Miller |
Q: I'm rehabbing a house with all new wiring, include cable and phone. I'm planning on signing up with ...
A: Your situation is one that I'm sure many people run into when rehabbing older homes. With advances ...
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| telecom question | 1/4/2008 | Eric Miller |
Q: I am considering taking on a new client and would appreciate any color you can add to my current ...
A: If you could send me a link to the company's website, that would be useful. The more information I ...
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| (re)configuring a phone jack | 1/2/2008 | Eric Miller |
Q: I have two phone jacks installed near my computer. My computer is plugged into he "live" one. I'd ...
A: I probably should warn you before we get started that while connecting your phone jack to the same ...
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| Digital Phone | 9/17/2007 | Eric Miller |
Q: I work for a cable company who recently started offering digital phone service (not VOIP). As we ...
A: When you say you're offering digital phone service and not VoIP, I take that to mean broadband ...
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| hi | 9/16/2007 | Eric Miller |
Q: recently i have blocked a number of a caller who was harassing me and calling late at nite etc is ...
A: The answer to your questions are simple to understand but difficult to explain, but let me try. ...
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| Newbie wiring tips | 9/13/2007 | Eric Miller |
Q: So, since I'm the only one in my company with any IT experience, I'm charged with wiring the data ...
A: Any wiring job of more than a few cables has potential pitfalls and issues, which are compounded if ...
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| Digital Phone | 8/21/2007 | Eric Miller |
Q: I've been looking for a good deal on a speaker phone for my home office. I just purchased a Nortel ...
A: Unfortunately, I have bad news. The Nortel phone you have is indeed made for a digital PBX/key ...
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| Answering Machine and Fax Reception | 8/20/2007 | Eric Miller |
Q: I just got a second digital line from Time Warner- and can't get the fax (which has an integral ...
A: Sounds like there is a problem with Time Warner not being able to support ringing voltage and not ...
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| Standalone answer machine | 7/21/2007 | Eric Miller |
Q: I realised that in the past you've dealt with an issue similar to one I am about discuss with you ...
A: For an answering machine to work, it needs to see "ringing voltage" from the service provider (i.e. ...
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| answering machine not working w/digital phone | 6/13/2007 | Eric Miller |
Q: .just got digital phone service w/time warner cable & it's been a nightmare from start. anyway, the ...
A: If you can find an answering machine that is EXPRESSLY for broadband service, it should be fine. ...
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| answering machine not working w/digital phone | 6/13/2007 | Eric Miller |
Q: .just got digital phone service w/time warner cable & it's been a nightmare from start. anyway, the ...
A: I Google'd your machine and found this: ...
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| answering machine not working w/digital phone | 6/12/2007 | Eric Miller |
Q: .just got digital phone service w/time warner cable & it's been a nightmare from start. anyway, the ...
A: OK, a typical "digital" answering machine means that messages are stored "digitally" on a type of ...
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| answering machine not working w/digital phone | 6/11/2007 | Eric Miller |
Q: .just got digital phone service w/time warner cable & it's been a nightmare from start. anyway, the ...
A: The problem lies with not with your answering machine, but with your new digital phone service. For ...
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| Cell Phones | 5/20/2007 | Eric Miller |
Q: When is a cell phone considered "roaming"? Is it already roaming if it is turned on? or is it only ...
A: Sorry for taking so long to answer your question, my email was down. A roaming cell phone usually ...
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| Technology. | 4/25/2007 | Eric Miller |
Q: I would like to know what are the new and current technologies used in voice, data and video ...
A: My apologies for taking so long to answer your question. Perhaps the latest and greatest in ...
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| Need Phone Jack By Computer | 4/10/2007 | Eric Miller |
Q: This may be a long shot, but I'll give it a try. I have cable broadband internet access and would ...
A: Maybe I was mistaken. Are you intending to use Vonage for connection to the internet, or just use ...
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| Need Phone Jack By Computer | 4/10/2007 | Eric Miller |
Q: This may be a long shot, but I'll give it a try. I have cable broadband internet access and would ...
A: To my knowledge, and please correct me if I am wrong, you don't need a phone jack for Vonage. It ...
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| Bell Canada patent | 2/27/2007 | Eric Miller |
Q: Bell Canada has filed Patent Application 2,540,276 (filed 20 March 2006). How do I find out more ...
A: My first inclination was to try the US Patent and Trademark Office website. I tried looking up your ...
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| auto-dial home security false alarms | 1/2/2007 | Eric Miller |
Q: I have an auto-dial home security device (in a vacant apt.) programmed to call my cell phone if it ...
A: Hey Ken- I don't think a telecom query is the answer. Most local service providers (i.e. BellSouth) ...
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| Request For Information | 4/10/2002 | Jeremy Blair |
Q: I will like to seek your advice about getting information about the future of global ...
A: Colin, of course this is a broad topic so rather than pin pointing one aspect of global ...
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| Sir;
i understand that... | 10/29/2001 | John L. White |
Q: Sir; i understand that You have long experince with telecommunication ,I would like to know ...
A: In order to see the benefit to humanity, I think that you have to look at the history of ...
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| data communication | 9/24/2001 | Pete Neumann |
Q: I came across a situation and would like to have brief explanation from you.A hospital is to ...
A: This is really outside my expertise so please don't hold my lack of knowledge against me. I'll try ...
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| pbx vs key system | 8/20/2001 | Jenny McKinney |
Q: what are the main differences between a pbx and a key system?
A: A key system has telephones with multiple buttons that permit the user to directly select the ...
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| Place of call | 8/15/2001 | Jenny McKinney |
Q: I'm doing an audit on an employee who was in the San Diego Ca. area a few months ago and made ...
A: You will probably need to talk to your local phone company or if the call is long distance, your ...
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| Directory Assistance | 8/2/2001 | John L. White |
Q: This may not be up your alley, but here goes. I received an e-mail telling me to call an 888 number ...
A: Don't apologize, that's a really good question. But I think we're out of luck. I used Google (the ...
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| Directory Assistance | 8/2/2001 | Pete Neumann |
Q: This may not be up your alley, but here goes. I received an e-mail telling me to call an 888 number ...
A: It really isn't up my alley but I can still reccomend some things. First I don't know of a site but ...
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| What do you think of this tech, 52 mbps over 26g telephone wire | 7/24/2001 | Pete Neumann |
Q: I am just beginning to investigate this situation. New Visual Corp.(NVEI) I interviewed CEO Ray ...
A: Very good if it works. The real world is a little different however. A rule of thumb is; the more ...
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| Telecom overview | 7/19/2001 | John L. White |
Q: I am new to the industry and have been doing lots of research. I am looking for a site or resource ...
A: I haven't seen exactly what you are looking for. I imagine that it could be communicated in a nice ...
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| T1 screened cable | 7/12/2001 | John L. White |
Q: What is the maximum specified distance for a screened twisted pair cable when transporting ...
A: You must mean shielded twisted pair? I asked our cable expert, and he said that 100 meters (327 ...
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| cisco 2600 router | 7/12/2001 | Jenny McKinney |
Q: Please i'm looking for the pin assignment for the aux port of cisco 2600 router. this is urgent. ...
A: The pinout assiginment for the aux port of a cisco 2600 router can be found at the following web ...
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| Answering machine/ voicemail(?) announcements | 7/11/2001 | Jenny McKinney |
Q: Jenny McKinney: I live in an apartment complex with a single telephone line. I have ...
A: I am still trying to find the answer to your question. I would think it would be possible if you ...
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