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About Fred Goodwin
Expertise
My telephony expertise is in the regulatory / policy area. If you have questions about FCC or Texas PUC regulations, I might be able to help you. I am not an engineer or installer, so I can't answer technical questions about networking, cell phones, VOIP etc.

Experience
I have over 25 years of experience in telecommunications, all of it with a major telephone company. During that time, I've been a telco engineer (79-83), auditor (83-89), rates & tariff analyst (89-96), R&D manager (96-00), a federal regulatory analyst (00-02) and now a state tariff and regulatory analyst (03-08).

Organizations
IEEE (since 1980)
ICMA (since 1992)

Education/Credentials
I have a BS in Physics, an associates in accounting, an MBA in telecommunications.

Awards and Honors
I am a Certified Management Accountant (since 1992).

 
   

You are here:  Experts > Industry > Telephony > Telephony--Clecs, Long Distance > nuisance calls

Topic: Telephony--Clecs, Long Distance



Expert: Fred Goodwin
Date: 3/9/2008
Subject: nuisance calls

Question
I have a 91-year-old friend whose housemate is receiving political campaign calls, some late in the evening after they have gone to bed.  My friend wants to remove her housemate's name from the phone service, hoping this will cause the calls to cease since they are such a nuisance.  What do you recommend?  (The housemate is 94-years-old and has Alzheimer's disease, so she really is not able to take any action on her own.)

Answer
Ruth:

There are several things your friend can do -- not all of them will be equally effective:

(1) the next time a campaign calls, she can tell (not ask) them to remove her name from their call list, and to put her name on their "do not call list"; (2) she can add her name to the state and national "do not call" lists; (3) she can report the nuisance calls to the FCC and her state public utilities commission; (4) she can complain to the local party offices and tell them to have their candidates quit calling.

I'm sure the calls will stop after campaign season is over, but until then, ask her to try these steps.

Good luck

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