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About Spencer Holcombe
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Hi, thanks for checking me out, I have several years in the telecom industry, working for Pacific Telephone,American Bell,AT&T,AT&T Communications,AT&T Information Systems, and Pacific Bell-SBC. I can answer most questions regarding Telephones,wiring,jacks,PBX, Local and Long Distance,Billing,Custom calling services, Customer Service,and Fraud. I can`t answer Cellular questions.

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You are here:  Experts > Industry > Telephony > Telephony--Clecs, Long Distance > cordless phone interference

Topic: Telephony--Clecs, Long Distance



Expert: Spencer Holcombe
Date: 12/29/2006
Subject: cordless phone interference

Question
Boy, you are right...no question there.  My questions (sort of hidden in my description of the situation) were:  1) does this indeed sound like interference?  and,  2) is this typical interference...that is, a snap or buzzz at ten second intervals--going on indefinitely?   and 3) what sort of device would cause this sort of interference?  more specifically, does this sound like the sort of interference one might get from a neighbor's wireless computer connection?

For several days recently this was very strong--could not even use our 2.4 phone because it was such an irritating, raspy buzzz.  Then it stopped for several days or diminished so much it was not noticeable.  During that time my neighbors were away.  But now they are back and it still doesn't seem to be doing it.  It definitely comes for days--then disappears.  With its intervals, I even wondered about rotating airplane beacons or radar as we are only a few miles from an airport.  But that wouldn't explain why it is sometimes strong and sometimes non-existant.  But I assume (question here) that this sort of interference needs to be on the 900 or 2.4 or 5.8 frequency????

One last question:  Do you think I should delay buying a set of 5.8 phones until I identify the source of this interference?  I have even thought I should just wait until the 6.0 (1.9) come down in price, as they are supposed to be phone specific frequency.  Of course, maybe my ten second squawk will still take place.

Rick
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The text above is a follow-up to ...

-----Question-----
I have an interference problem with a 900 cordless phone, a 2.4 cordless phone, and a wireless headphone that transmits tv sound via my amplifier.  I have no baby monitor, wireless computer, etc.  All these items pick up a sound that is either a snap or an electronic buzz at 10 second intervals.  There are times I can barely hear it and
other times it is really annoying.  I always thought it was a problem with the phones, until I got the wireless headphones.  Watching tv for extended periods made me realize the buzz/snap in the headphones was at regular intervals.  I then tested the phones--sure enough, the sound there was at the same intervals.  And if I listen to a phone on one ear and the headphone on the other, the snap is at the same time--so coming from some source either inside my home or outside.  

I have waundered through my house with the corless phone and, though I can get into locations that make it worse, there is no logic to the location in terms
of walls, proximity to the phone base, or internal devices--for example, standing near the microwave does nothing.


I also tried disconnecting each of the various phones/headphones to see if one of them was the offender.  No.



It is worst in the 2.4 cordless phone, where it makes a strong electronic buzzzz.   I wonder if my neighbor's wirelss computer set up could be the fault.  Or maybe a transmitter for the city's electrical or cable tv?  The bleep/buzz/snap/crackle is at nearly perfect ten second intervals.  

Thanks

Rick

Rick
-----Answer-----
Rick,
You didn't ask a question, so I'm just going to give you my thoughts on your letter. Since you've already checked your phones, headset, etc, and found you have an RF interference situation, I would go with your thought on your neighbors or other users device causing the click, buzz. You can check the FCC's website: http://fcc.gov for more info on RF interference, but I'm not too hopeful in you finding a solution. Most electronic stores sell filters for your phone lines, but I havent seen any for wireless headphones.
Good luck, Spencer

Answer
Rick,
the 10 second interval has me guessing it's an electrical or RF device that's interfering with your devices. That pulse could be radar, but more likely it's CLOSER to your home. The source does not need to be on the same frequency to interfere with those items,. Again, I would try a filter for the phones, and check the F.C.C.'s site, before buying another phone, or try using WIRED ones. As for your headset(s) I can't offer even an idea.  

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