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About Spencer Holcombe
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Hi, thanks for checking me out, I have several years in the telecom industry, working for Pacific Telephone,American Bell,AT&T,AT&T Communications,AT&T Information Systems, and Pacific Bell-SBC. I can answer most questions regarding Telephones,wiring,jacks,PBX, Local and Long Distance,Billing,Custom calling services, Customer Service,and Fraud. I can`t answer Cellular questions.

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You are here:  Experts > Industry > Telephony > Telephony--Clecs, Long Distance > cordless phone interference

Topic: Telephony--Clecs, Long Distance



Expert: Spencer Holcombe
Date: 12/23/2006
Subject: cordless phone interference

Question
I have an interference problem with a 900 cordless phone, a 2.4 cordless phone, and a wireless headphone that transmits tv sound via my amplifier.  I have no baby monitor, wireless computer, etc.  All these items pick up a sound that is either a snap or an electronic buzz at 10 second intervals.  There are times I can barely hear it and
other times it is really annoying.  I always thought it was a problem with the phones, until I got the wireless headphones.  Watching tv for extended periods made me realize the buzz/snap in the headphones was at regular intervals.  I then tested the phones--sure enough, the sound there was at the same intervals.  And if I listen to a phone on one ear and the headphone on the other, the snap is at the same time--so coming from some source either inside my home or outside.  

I have waundered through my house with the corless phone and, though I can get into locations that make it worse, there is no logic to the location in terms
of walls, proximity to the phone base, or internal devices--for example, standing near the microwave does nothing.


I also tried disconnecting each of the various phones/headphones to see if one of them was the offender.  No.



It is worst in the 2.4 cordless phone, where it makes a strong electronic buzzzz.   I wonder if my neighbor's wirelss computer set up could be the fault.  Or maybe a transmitter for the city's electrical or cable tv?  The bleep/buzz/snap/crackle is at nearly perfect ten second intervals.  

Thanks

Rick

Rick  

Answer
Rick,
You didn't ask a question, so I'm just going to give you my thoughts on your letter. Since you've already checked your phones, headset, etc, and found you have an RF interference situation, I would go with your thought on your neighbors or other users device causing the click, buzz. You can check the FCC's website: http://fcc.gov for more info on RF interference, but I'm not too hopeful in you finding a solution. Most electronic stores sell filters for your phone lines, but I havent seen any for wireless headphones.
Good luck, Spencer  

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