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About Sean Austin
Expertise
Can answer questions concerning timeshare sales, resale, rental, and cancellation due to misrepresentation. Cannot answer questions about timeshares outside the U.S.

Experience
Worked in the timeshare industry as a sales rep and had great success. Co-founder of Timeshare Advocacy International.

Education/Credentials
BS in Management

 
   

You are here:  Experts > Shopping > Vacation Homes/Time-Shares > Time-Shares > 76 year woman pressured into upgrade

Time-Shares - 76 year woman pressured into upgrade


Expert: Sean Austin - 11/2/2009

Question
My mom a 76 year old widow recently (Sept 2009) spent a week at her Wyndham timeshare in Branson, MO.  While there she was pressured into upgrading her timeshare because they said what she had now was "basically worthless."  The cost was approximately $15,000.  They filled out the paperwork to get her a Bank of America Master card for the $5,000 downpayment and financed the rest at 11.4% over 10 years.  I am her son and have POA for her finances, however I found out after the 10 day reversal period and when I called they would not reverse it.  She had no idea she applied for a Bank of America Master card.  She lives on a very small retirement and Social Security and cannot afford this.  

What are my options if any to get her out of this contract?

Answer
Doug,

Timeshare companies will use an assortment of tactics to get new customers and current clients to either buy a timeshare or upgrade a timeshare they currently own. Time after time I hear that timeshare companies will tell their existing clients that the timeshare they have is "basically worthless", clearly they have taken advantage of your mother and her knowledge of the timeshare she owned. My advice to you would be to go to www.timeshareanswer.com, there you can fill out a free consultation and one of their associates can help you in not only rescinding your mothers contract but refunding the upgrade and depending on the amount of time your mother has owned the timeshare also the entire contract for her original purchase.

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