AboutKate Morgan Expertise I can answer questions about cancellation of a timeshare or vacation ownership whether it is a recent purchase or a purchase that is 20 years old. I can offer assistance regardless of where you live or where you purchased, including Mexico. Regardless of whether or not your are paid in full or still making payments I am able to assist you in getting out of your timeshare. I cannot answer questions in regard to resale or rental income.
Experience I currently work for The Owners' Advocate, a consumer rights advocacy group representing timeshare owners who have encountered fraud or misrepresentation, or simply want to be out of a timeshare that is paid in full. Previously I worked in the timeshare industry for several years as a Quality Control Manager. As a QCM I reviewed the paperwork with clients and answered any questions at the time of sale. In addition, I assisted clients with issues, questions, or cancellations that arose after the purchase.
Education/Credentials I have a Timeshare License and previously held a Real Estate License.
I also worked for a Title Company as a Closing Coordinator.
Question QUESTION: Hi Kate,
Last December, I was talked into buying a timeshare. I only have an agreement that I signed with the information regarding the Week and Unit that I own. Is that all about a deeded timeshare or should I have some other document to indicate the title of the property ?
Thank you.
ANSWER: Hi Jessica,
By law you should receive a copy of every legal document that you sign at the time of closing. That being said, I find that is not always the case with timeshare companies. Depending upon where you purchased you may not receive the actual deed until the mortgage is paid in full. If you are looking to get out of the timeshare, The Owners' Advocate can assist you in this matter. Please contact me at the number below to discuss your situation.
Kate Morgan
www.toa.me
katemorgan@toa.me
866-644-7776 x 250
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QUESTION: Kate,
Thank you very much for the response.
I was not given the truth at the sales representation and found out later that I was misled by the sales person. Can the Owner's Advocate help me cancel my timeshare and get the refund? I have paid in full amount of this timeshare. I do wish I can get my money back. Is this a guaranteed service with the Owner's advocate?
Jessica
Answer Jessica,
We can guarantee cancellation of the contract. In regards to getting money refunded, we cannot guarantee a full return of funds as we are dealing with a third party. There are cases where we have received full refunds and we will pursue a full refund on your behalf.
