About Andreas Rossler Expertise I'm able to answer general questions on timeshares and specifically in regard to purchasing, renting or exchanging timeshares on the secondary or resale market and through the Internet. I have expert knowledge in sales, mechanics (how and why timeshares work), and timeshare exchanges.
I am also well versed in timeshare financing and may be able to guide you to better financing or refinancing options for your timeshare purchase.
If you ask questions of a legal nature, or those requiring tax advice - I may not be able to answer fully.
Experience I have 10 years of industry experience in sales, management and processing. I'm currently CEO of Timeshare Village, a resource for timeshare owners and industry professionals.
Organizations Mensa - Life Member
Publications I have been interviewed by Channel 7 News in the Bay Area of California regarding my opinions on Worldmark, the Club timeshares as developed by Trendwest-Wyndham Resorts.
Education/Credentials MBA - Master's in Business Administration
BS - Mathematics
BA - Economics
California Real Estate Broker
Question I have sent in a letter via certified mail to cancel the purchase/sales agreement within the time allowed as per contract. Besides the contract number and a request to get the money back, I did not include any particular of the purchase in the letter. I have included a copy of the agreement in the mail though.
Do you suggest that I also sent an e-mail to the sales manager??
May be I am paranoid, but I am afraid that the builder will try every possible way to deny a refund.
Thanks
Answer Just hang on to the proof that you sent the cancellation and you'll be fine. If they try any funny stuff, write me back and I will show you how to make their life a living hell.
The sales manager has no say in cancellation - but go ahead and write him if you like.