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About Jeremy Beck
Expertise
I can answer any question as it relates to the purchase or lease of a new or pre-owned vehicle. I can give you advice in purchasing from a franchised dealer or private party. Buying a vehicle can be a very difficult and frustrating experience, but it doesn't have to. Know before you Go! Let me help you with any of your questions.

Experience
I have been in the automotive business for 10 years. I have held every position from salesperson, Finance Manager, New Sales Manager, Used Car Sales Manager, Finance Director, and Director of Sales and Finance. I graduated from the University of Texas with a major in Business Administration, and have held many sales jobs in the automotive sector. I am a member of the Association of Finance and Insurance Professionals (AFIP). I have also been trained by some of the best schools in the business including JM&A, Ethos, VT/AIG, Inc, and various others.
 
   

You are here:  Experts > Autos > Tips on Buying Cars > Tips on Buying Cars > Exchanging a New Car

Tips on Buying Cars - Exchanging a New Car


Expert: Jeremy Beck - 6/2/2009

Question
I just bought a new 2009 MAzda 3.
It has 640 miles on it. I asked the dealer and they said, "It is new...never been titled. It was in a dealer exchange. The said dealership is 300 miles away. "

I has been 4 hours since I got home and I would really like to exchange the car for another one that is one the lot with just 30 miles on it.

Am I asking for too much? (Also, I just noticed cigarette flakes in the interior of the car.)

Answer
Sojo,

Thanks for your question.  I would call your dealership and ask for the General Manager and explain the situation.  You are at the mercy of the dealership simply because you agreed to take possession of the vehicle and did.  You also signed an agreement.  Now here is the catch.  If you signed an odometer statement that states less than the miles that were on the car at the time of delivery, then they are in A LOT OF TROUBLE.  That odometer statement can not say less or more than what your car actually has on it.  What you need to do is to check the odometer statement and then call the General Manager and explain that you still want to buy a car from them, you just want one with less miles, and with not cigarette flakes in it.  

Hope this helps.

Thanks - JB

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