AboutTed Ritter Expertise I have more than 26 years experience as toyota technician, I will be able to answer most questions related to the toyota product line up to the present year models, I specialize in difficult to diagnose problems but when posting a question please keep in mind that some situations require the used of special test equipment and diagnostic procedures especially as the newer models become more technologically advanced, so without actually having the car on hand I may only be able to try to steer you in the right direction and in some cases may have to refer you to the toyota dealer but at least you will know what you may be dealing with. Please don't hesitate to ask any questions, I will have an answer for you in most cases. When posting a question keep in mind that I reside in the US, although I get questions from all over the world I may not have an answer for models that are not sold in the US, I will do a reasonable search to try to match your model to the US model,please refrain from asking about diesel powered vehicles, I have no information for them. In most cases I will not answer questions about major modifications of OEM components, engine swapping or aftermarket products,please post a question not a statement, please provide enough basic information such as year, model, what engine and if anything has already been done to fix the problem, the more information I get the more I can help without having to ask you more questions.
Experience Toyota technician since 1979,expert in electrical systems,OBD systems,engine repair, driveability problems,EFI systems,ASE certified,Toyota master technician. Certified Hybrid Vehicle technician.
Education/Credentials Toyota master technician, ASE certified in eight catagories, Hybrid vehicle certified.
Question Dear Sir, everything on my car was working great.One week ago my water pump went bad.Had it replaced at an auto repair shop. Since then my temperature and gas gauges do not work-they peg the scale-and my car idles at 20 miles per hour without me stepping on the gas pedal.Took it back to the repair shop and they say they do not know what happened. Would appreciate any help. Thanks C.J.
Answer I have bad news for you, I don't know what happened either, but since this happened after they worked on your car I think you should insist that they give you an explanation or take to a toyota dealer and have them diagnose the problem and tell the other shop you want your money back for their screw up.
