AboutTed Ritter Expertise I have more than 26 years experience as toyota technician, I will be able to answer most questions related to the toyota product line up to the present year models, I specialize in difficult to diagnose problems but when posting a question please keep in mind that some situations require the used of special test equipment and diagnostic procedures especially as the newer models become more technologically advanced, so without actually having the car on hand I may only be able to try to steer you in the right direction and in some cases may have to refer you to the toyota dealer but at least you will know what you may be dealing with. Please don't hesitate to ask any questions, I will have an answer for you in most cases. When posting a question keep in mind that I reside in the US, although I get questions from all over the world I may not have an answer for models that are not sold in the US, I will do a reasonable search to try to match your model to the US model,please refrain from asking about diesel powered vehicles, I have no information for them. In most cases I will not answer questions about major modifications of OEM components, engine swapping or aftermarket products,please post a question not a statement, please provide enough basic information such as year, model, what engine and if anything has already been done to fix the problem, the more information I get the more I can help without having to ask you more questions.
Experience Toyota technician since 1979,expert in electrical systems,OBD systems,engine repair, driveability problems,EFI systems,ASE certified,Toyota master technician. Certified Hybrid Vehicle technician.
Education/Credentials Toyota master technician, ASE certified in eight catagories, Hybrid vehicle certified.
Question I have 1997 Toyota Avalon, the gear is not moving so I can't shift between the D, N etc.... I have a scanner and I got the code OB 500. I need to know what is the problem and how to fix it?
Answer Check to see if the brake lights are working, if not check the "stop" fuse in the fuse panel under the cover on the lower left of the dash.Check the gauge fuse as well, there is a blown fuse or a malfunctioning brake light switch that won't let the shifter come out of park, you can remove the small cover on the shift console and depress the button inside to release the shifter so you can drive it.