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Toyota Repair/Rear window Problems

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Expert: Ted Ritter - 6/13/2009


Question
On my 2005 Hight lander I keep having problems with both rear windows, after about a year they will go down but not back up and in one case while driving the driver side rear windows just fell straight down into the door and shattered. This is getting a little ridicules, I took the vehicle to the dealer and they told me it was improper use of a window. Come how do you use a window wrong. Any way this has cost me over 600. I need Help on how to resolve this problem. The car is back at the shop and they have not even looked at the car and my bill is 200 just for them to look at it

Answer
The problem with the highlander rear windows coming off track is that the metal track on the bottom of the window shifts over time, after it's not centered anymore the window will fall out of the regulator. Toyota has never issued any service bulletins for this but have the dealer check for this, the solution is to remove the glass and reposition the metal track on the bottom of the glass to where it's supposed to be, thios information can be found in the factory repair manual.

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Ted Ritter

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I have more than 28 years experience as toyota technician, I will be able to answer most questions related to the Toyota product line up to the present year models,I am located in the US but welcome questions from other regions of the world. When asking a question please provide specific information: year,model, engine,transmission information. Provide as much information as possible including a brief repair history if possible. I have been a volunteer here for almost ten years an have answered over 16,000 questions helping Toyota owners with their problems without any compensation, some of my answers are published on many other websites via google and other search engines. AllExperts recently added a new feature which allows questioners to donate to experts on the site, any amount of donation is very much appreciated, to make a donation just click on the DONATE button.

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Toyota technician since 1979,expert in electrical systems,OBD systems,engine repair, driveability problems,EFI systems,ASE certified,Toyota master technician.
Certified Hybrid Vehicle technician.

Education/Credentials
Toyota master technician, ASE certified in eight catagories, Hybrid vehicle certified. Toyota technical training: Engine Automatic transmission Manual transmission Drivetrain Electrical systems Brakes and chassis Air conditioning Engine performance and diagnostics Hybrid systems

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