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Toyota Repair/2011 Toyota Sienna

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Question
Ted,

I have a 2011 Toyota Sienna which we purchased new. It has about 68,000 miles on it. I don't drive it much so I just got back from vacation and have 2 quick questions after driving it.

1. The power steering is making a small whining noise when I turn it. Is that the EPS probably? It makes no major noise except when going fairly slow. It's not that loud or annoying. I've read several other places that is probably what it is and not to worry about it.

2. There is a clunking noise I am getting when I turn sometimes or when I accelerate from a stop. I can hear and feel it. I feel it in the steering column. The van drives smooth, does not pull or vibrate at all. It does not seem to be causing a problem.

Thanks

J

Answer
Hello, the EPS noise seems to be somewhat common and is nothing to worry about
there is some concern about the clunking noise which usually means there is something loose in the suspension/chassis. Tighten all the wheel lug nuts and re check it. Other than that I would recommend having a good repair facility or the dealer take a look at it.

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Ted Ritter

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I have more than 28 years experience as toyota technician, I will be able to answer most questions related to the Toyota product line up to the present year models,I am located in the US but welcome questions from other regions of the world. When asking a question please provide specific information: year,model, engine,transmission information. Provide as much information as possible including a brief repair history if possible. I have been a volunteer here for more ten years an have answered over 16,000 questions helping Toyota owners with their problems and save thousands of dollars without any compensation, some of my answers are published on many other websites including google and various automotive forums. DONATIONS ARE VERY MUCH APPRECIATED, IF YOU HAVE RECIEVED HELPFUL INFORMATION PLEASE MAKE A DONATION. AS OF TODAY (JULY 22, 2014) ALL REQUESTED GRAPHICS, ILLUSTRATIONS, DIAGRAMS, PHOTOS, WILL REQUIRE THE MINUMUM DONATION UP FRONT.

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Toyota master technician, ASE certified in eight catagories, Hybrid vehicle certified. Toyota technical training: Engine Automatic transmission Manual transmission Drivetrain Electrical systems Brakes and chassis Air conditioning Engine performance and diagnostics Hybrid systems

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