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About Craig Thomson
Expertise
I can give some information on anything to do with computing and can give more detailed answers on the following subjects:

General computing questions
Application Packages
Fixing Software faults
Getting rid of virus, spyware, adware e.t.c
Keeping your computer secure
open source software
Html
Installing Graphics Cards
Installing Ram Expert
Installing Small Networks
Installing sound cards
Qbasic
Basic questions about the software development life cycle
Dos questions
Reformatting FAT32 drives and NTFS Drives
Windows Operating systems (95,98,ME,XP)





Experience
I have a wide experience with computers. I know a vast range of subjects to do with computers. i first started writing computer software at the age of 4 and i was very gifted. I have been using computers and helping friends and family solve computer related problems for years. i have extensive knowledge in all subjects to do with computers and there is very few questions i won't be able to answer. If i cannot find an answer which is very rare i will be able to point the person in the right direction.

Education/Credentials
ISO 9001-2000 Computer Skills Test Certification
ISO 9001-2000 Windows 95/98 Test Certification
ISO 9001-2000 Windows XP Test Certification
ISO 9001-2000 DOS Test Certification
ISO 9001-2000 Word 2000 Test Test Certification
ISO 9001-2000 MS Excel 2000 Test Certification
ISO 9001-2000 English Language (Words and Phrases) Certification
Higher Chemistry module: World Of Carbon
Higher Computing various units and modules
GCSE/ Standard Grade Computing Intermediate 2 Grade B
GCSE/ Standard Grade Wood Work Intermediate 2 Grade A
GCSE/ Standard Grade English Intermediate 1 Grade B



 
   

You are here:  Experts > Computing/Technology > Computing/Internet: UK > UK Computing > I cannot enable cookies for some sites

Topic: UK Computing



Expert: Craig Thomson
Date: 9/11/2006
Subject: I cannot enable cookies for some sites

Question
Dear Craig.  I hope that this question isn't a waste of your time but it's foxed me.

I use Internet explorer 6 and Windows XP.  I used to use windows 98 until I got my new computer a few months ago.  The Windows firewall is disabled because I use Zone Alarm.

My problem is that some sites (e.g. British Airways) require you to enable cookies before they will work.  I usually keep the slider in IE on High but in the past I've always used the "view privacy report" feature to allow cookies from specific sites.  

Unfortunately with British Airways and 1 or two other sites (especially football sites) this doesn't work. I keep getting the error message "please enable cookies".
I tried BA site again after putting the cookie slider to its lowest possible setting but this still didn't work. Again I got the "please enable cookies"

Obviously something is stopping them but I have no idea what.  Can you help please?

Many thanks

John

Answer


Hi john

Zone alarm tends to block stuff its not supposed to like perfectly good sites. I think it might be Zone alarm causing the problem.

I no longer use zone alarm myself because of this problem, Which is a shame because it is great at blocking the dodgy sites just it tends to block the good ones as well.

I'd try uninstalling zone alarm and see if that fixes the problem , but keep the installer handy in case it wasn't zone alarms fault so you can install it again.

also check there's no viruses or spyware messing with your cookie settings.

make sure you have the new java update from:  

http://www.java.com/en/download/windows_ie.jsp?begindownload=true


that should fix your problem


hope that helps

from Craig  

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