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About Eric Frank
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Ex police detective with 15 years recent experience in the criminal law. Can assist with questions as to how it affects victims and persons suspected of crime. Can also assist as to whether a criminal prosecution is the best or most effective method to pursue. Experienced in Criminal court procedure. Please note: 99% of the questions I am asked result in the same answer: GET A LAWYER. Trust me on this, if I was in danger of losing my liberty, I would not be looking for advice on the internet, I would GET A LAWYER!

 
   

You are here:  Experts > Business > International Law > UK/Scottish/Welsh Law > Supply of Power

Topic: UK/Scottish/Welsh Law



Expert: Eric Frank
Date: 3/6/2001
Subject: Supply of Power

Question
As you know, npower(elictricity) and British Gas have been competing to supply customers with both. I have resisted this, but recently received a letter from npower 'thanking me for signing up with them for the supply of gas'.  On enquiry, I was informed that their records showed that I had signed a contract with them (on the doorstep) back in October.  It appears that a salesman has forged my signature, presumably in order to gain commission. Incidentally, I never received a copy of this document, which is hardly surprising, as I certainly have never signed it. Please give me your opinion as to whether this is a criminal matter, as it would appear to me a case of forgery or obtaining money under false pretences. I understand this is by no means an isolated case, which leads me to the conclusion that it has the silent approval of npower. Your opinion will be appreciated.
Bernard Chinn

Answer
In these circumstances, contact the company in writing and tell them you have not signed any contracts with them. Request a copy of the contract you allegedly signed, and tell them you you will not be paying any bills until you verify the  its legitimacy. It is possible that Npower have just taken over your existing suppliers contract with you and you have simply received a computer generated letter. Keep copies of all correspondence. If you get no joy, contact the ombudsman (no. in the phone book) and register a dispute.
If all else fails, contact your local police station and request they investigate the matter, but dont do that until you have some evidence to support your allegation, ie. the contract with your forged signature on it.

Good luck

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